Restaurant Online Ordering Platforms · reliability comparison
Lunchbox vs Ordering.co: which is more reliable? (2026)
Lunchbox is more reliable than Ordering.co, scoring 92.1 vs 85.4 out of 100. Over the last 90 days Lunchbox reported 6 incidents and Ordering.co reported 1, with effective uptime of 99.95% and 99.92% respectively. Ordering.co resolves incidents faster on average (21m).
Data updated Nov 2, 2026 · How we score
| Metric | Lunchbox | Ordering.co |
|---|---|---|
| Reliability score | 92.1 | 85.4 |
| Rank (online ordering platforms) | #7 | — |
| Uptime (90 days) | 99.95% | 99.92% |
| Incidents (90 days) | 6 | 1 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 1h 17m | 21m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Lunchbox and Ordering.co differ
- Lunchbox reported 6× as many incidents as Ordering.co over the last 90 days (6 vs 1).
- Ordering.co had 1 partial or major outage, compared with 0 for Lunchbox.
- Ordering.co fixes problems faster: 21m on average, against 1h 17m for Lunchbox (3.7× quicker).
- Lunchbox's longest outage on record lasted 2h 32m (May 5, 2026); Ordering.co's lasted 21m (Oct 24, 2026).
90-day uptime
Lunchbox
Ordering.co
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Lunchbox incidents
- Degraded performanceOct 23, 2026 · resolved in 1h 32m
3P Order Processing Degradation
Affected: Aggregation
- Degraded performanceSep 21, 2026 · resolved in 1h 13m
Mutual 3rd Party Netlify site for Web: Errors accessing Netlify-hosted sites
Affected: Lunchbox 2.0 Web
- Degraded performanceSep 7, 2026 · resolved in 1h
Lunchbox 2.0 - Incident - Loyalty Lookup and Order Aggregation Degraded Performance
Affected: Lunchbox Loyalty, Aggregation
- InformationalAug 26, 2026 · resolved in 16m
Lunchbox 2.0 - Incident - Degraded Performance
Affected: Lunchbox Admin Dashboard, Lunchbox 2.0 Apps, Lunchbox Loyalty, Lunchbox 2.0 Web, Lunchbox 2.0 Catering, Aggregation
- Degraded performanceAug 26, 2026 · resolved in 1h 56m
Affected: DoorDash Marketplace
- Degraded performanceAug 21, 2026 · resolved in 42m
Lunchbox Loyalty Service - Degraded Performance
Affected: Lunchbox Admin Dashboard
Recent Ordering.co incidents
- Partial outageOct 24, 2026 · resolved in 21m
Affected: Builder
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →