Web & Product Analytics · reliability comparison
Matomo Cloud vs Mixpanel: which is more reliable? (2026)
Matomo Cloud is more reliable than Mixpanel, scoring 100.0 vs 80.1 out of 100. Over the last 90 days Matomo Cloud reported 0 incidents and Mixpanel reported 5, with effective uptime of 100% and 99.84% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Matomo Cloud | Mixpanel |
|---|---|---|
| Reliability score | 100.0 | 80.1 |
| Rank (analytics tools) | — | #4 |
| Uptime (90 days) | 100% | 99.84% |
| Incidents (90 days) | 0 | 5 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 3h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | Collecting data | Collecting data |
Where Matomo Cloud and Mixpanel differ
- Matomo Cloud reported no incidents in the last 90 days, while Mixpanel reported 5.
- Mixpanel had 2 partial or major outages, compared with 0 for Matomo Cloud.
90-day uptime
Matomo Cloud
Mixpanel
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Matomo Cloud incidents
No incidents reported by Matomo Cloud in the last 90 days.
Recent Mixpanel incidents
- InformationalOct 21, 2026 · resolved in 7h 33m
- InformationalOct 8, 2026 · resolved in 7h 50m
- Partial outageAug 26, 2026 · resolved in 1h 7m
Degraded Query API Performance impacting US Projects
Affected: Application Availability (US)
- Partial outageAug 19, 2026 · resolved in 3h 45m
Issues Populating Event Properties in dropdown menusofficial update ↗
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
- Degraded performanceAug 6, 2026 · resolved in 6h 13m
Mixpanel MCP: Get-Report degraded
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Other analytics tools to consider
- Hotjar · #1 · 100% uptime
- Lucky Orange · #2 · 99.98% uptime
- Google Analytics · #3 · 99.89% uptime
- Pendo · #5 · 99.75% uptime
See the full most reliable web & product analytics tools ranking →