Social Media Management Tools · reliability comparison

Meta Business Suite vs Sprout Social: which is more reliable? (2026)

Meta Business Suite is more reliable than Sprout Social, scoring 100.0 vs 71.1 out of 100. Over the last 90 days Meta Business Suite reported 0 incidents and Sprout Social reported 7, with effective uptime of 100% and 99.68% respectively.

Data updated Nov 1, 2026 · How we score

MetricMeta Business SuiteSprout Social
Reliability score100.071.1
Rank (social media management tools)—#5
Uptime (90 days)100%99.68%
Incidents (90 days)07
Partial / major outages00
Avg time to resolve—11h 20m
Outages we detected00
Transparency score100/100100/100

Where Meta Business Suite and Sprout Social differ

  • Meta Business Suite reported no incidents in the last 90 days, while Sprout Social reported 7.
  • Meta Business Suite's longest outage on record lasted 1d 9h (Dec 3, 2025); Sprout Social's lasted 3d (Apr 24, 2026).

90-day uptime

Meta Business Suite

Aug 5, 2026 – Nov 2, 2026: no incidents
90 days ago100% average daily uptimeToday

Sprout Social

Aug 5, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 93.85% uptime, 1 incident (Degraded performance)Aug 25, 2026 – Sep 8, 2026: no incidentsSep 9, 2026: 99.76% uptime, 1 incident (Degraded performance)Sep 10, 2026 – Sep 15, 2026: no incidentsSep 16, 2026: 91.13% uptime, 1 incident (Degraded performance)Sep 17, 2026: 87.27% uptime, 1 incident (Degraded performance)Sep 18, 2026 – Oct 8, 2026: no incidentsOct 9, 2026: 99.63% uptime, 1 incident (Degraded performance)Oct 10, 2026 – Nov 2, 2026: no incidents
90 days ago99.685% average daily uptimeToday

Recent Meta Business Suite incidents

No incidents reported by Meta Business Suite in the last 90 days.

Full Meta Business Suite reliability report →

Recent Sprout Social incidents

  • InformationalOct 19, 2026 · resolved in 3d 13h

    Meta Profiles Disconnecting

    Affected: Sprout Social Web Application

  • Degraded performanceOct 9, 2026 · resolved in 35m

    Sprout Social Performance Issues

    Affected: Sprout Social Web Application

  • InformationalSep 23, 2026 · resolved in 2d 1h

    Threads Profile Connections

    Affected: Sprout Social Web Application, Sprout Social API

  • Degraded performanceSep 16, 2026 · resolved in 1d 10h

    Meta Connection Issue

    Affected: Sprout Social Web Application, Sprout Social API

  • Degraded performanceSep 9, 2026 · resolved in 22m

    Trellis Issue

    Affected: Sprout Social Web Application

  • Degraded performanceAug 24, 2026 · resolved in 9h 50m

    Reddit Incident

    Affected: Sprout Social Web Application, Sprout Social API

Full Sprout Social reliability report →

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