Subscription Billing Platforms · reliability comparison
Metronome vs Orb: which is more reliable? (2026)
Orb is more reliable than Metronome, scoring 79.1 vs 63.8 out of 100. Over the last 90 days Metronome reported 12 incidents and Orb reported 5, with effective uptime of 99.38% and 99.81% respectively. Metronome resolves incidents faster on average (3h 54m).
Data updated Nov 2, 2026 · How we score
| Metric | Metronome | Orb |
|---|---|---|
| Reliability score | 63.8 | 79.1 |
| Rank (subscription billing platforms) | #14 | #11 |
| Uptime (90 days) | 99.38% | 99.81% |
| Incidents (90 days) | 12 | 5 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 3h 54m | 8h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Metronome and Orb differ
- Metronome reported 2.4× as many incidents as Orb over the last 90 days (12 vs 5).
- Metronome had 4 partial or major outages, compared with 0 for Orb.
- Metronome fixes problems faster: 3h 54m on average, against 8h 52m for Orb (2.3× quicker).
- Metronome's longest outage on record lasted 12h 6m (Sep 28, 2026); Orb's lasted 3h 38m (Mar 3, 2026).
90-day uptime
Metronome
Orb
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Metronome incidents
- Degraded performanceOct 22, 2026 · resolved in 1h
Affected: Alerts, Usage Pipeline
- Degraded performanceOct 22, 2026 · resolved in 1h 56m
Affected: Alerts
- Partial outageOct 8, 2026 · resolved in 3h 20m
Elevated API error ratesofficial update ↗
Affected: Overall
- Degraded performanceOct 3, 2026 · resolved in 6h 53m
Affected: Data Export
- Degraded performanceOct 2, 2026 · resolved in 3h 47m
Affected: Data Export
- InformationalOct 2, 2026 · resolved in 4h 19m
Recent Orb incidents
- InformationalOct 26, 2026 · resolved in <1m
Elevated Analytics API Timeouts
Affected: Analytics
- InformationalSep 25, 2026 · resolved in 3h 29m
Affected: Reads, Webhooks
- Degraded performanceSep 24, 2026 · resolved in 35m
Affected: Reads, Writes, Analytics
- Degraded performanceSep 16, 2026 · resolved in 21h 54m
- Degraded performanceSep 1, 2026 · resolved in 4h 8m
Delays for usage-based invoices
Affected: Invoicing
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →