Subscription Billing Platforms · reliability comparison
Metronome vs Recharge: which is more reliable? (2026)
Recharge is more reliable than Metronome, scoring 67.2 vs 63.8 out of 100. Over the last 90 days Metronome reported 12 incidents and Recharge reported 4, with effective uptime of 99.38% and 99.43% respectively. Metronome resolves incidents faster on average (3h 54m).
Data updated Nov 2, 2026 · How we score
| Metric | Metronome | Recharge |
|---|---|---|
| Reliability score | 63.8 | 67.2 |
| Rank (subscription billing platforms) | #14 | #13 |
| Uptime (90 days) | 99.38% | 99.43% |
| Incidents (90 days) | 12 | 4 |
| Partial / major outages | 4 | 2 |
| Avg time to resolve | 3h 54m | 6h 35m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Metronome and Recharge differ
- Metronome reported 3× as many incidents as Recharge over the last 90 days (12 vs 4).
- Metronome had 4 partial or major outages, compared with 2 for Recharge.
- Metronome fixes problems faster: 3h 54m on average, against 6h 35m for Recharge.
- Metronome's longest outage on record lasted 12h 6m (Sep 28, 2026); Recharge's lasted 3d (Nov 9, 2025).
90-day uptime
Metronome
Recharge
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Metronome incidents
- Degraded performanceOct 22, 2026 · resolved in 1h
Affected: Alerts, Usage Pipeline
- Degraded performanceOct 22, 2026 · resolved in 1h 56m
Affected: Alerts
- Partial outageOct 8, 2026 · resolved in 3h 20m
Elevated API error ratesofficial update ↗
Affected: Overall
- Degraded performanceOct 3, 2026 · resolved in 6h 53m
Affected: Data Export
- Degraded performanceOct 2, 2026 · resolved in 3h 47m
Affected: Data Export
- InformationalOct 2, 2026 · resolved in 4h 19m
Recent Recharge incidents
- Partial outageSep 28, 2026 · resolved in 1h 57m
Affected: Recharge Analytics, In-App Support, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal +2 more
- InformationalSep 25, 2026 · resolved in 2h 32m
Affected: Recharge Analytics, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal, Recharge Merchant Portal +1 more
- InformationalSep 1, 2026 · resolved in 39m
- Major outageAug 7, 2026 · resolved in 11h 13m
Upcoming Charge Notification Delayofficial update ↗
Affected: Recharge Webhooks
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →