Subscription Billing Platforms · reliability comparison
Metronome vs Recurly: which is more reliable? (2026)
Recurly is more reliable than Metronome, scoring 87.7 vs 63.8 out of 100. Over the last 90 days Metronome reported 12 incidents and Recurly reported 2, with effective uptime of 99.38% and 99.89% respectively. Metronome resolves incidents faster on average (3h 54m).
Data updated Nov 2, 2026 · How we score
| Metric | Metronome | Recurly |
|---|---|---|
| Reliability score | 63.8 | 87.7 |
| Rank (subscription billing platforms) | #14 | #10 |
| Uptime (90 days) | 99.38% | 99.89% |
| Incidents (90 days) | 12 | 2 |
| Partial / major outages | 4 | 1 |
| Avg time to resolve | 3h 54m | 4h 10m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Metronome and Recurly differ
- Metronome reported 6× as many incidents as Recurly over the last 90 days (12 vs 2).
- Metronome had 4 partial or major outages, compared with 1 for Recurly.
- Metronome fixes problems faster: 3h 54m on average, against 4h 10m for Recurly.
- Metronome's longest outage on record lasted 12h 6m (Sep 28, 2026); Recurly's lasted 2h 41m (Oct 15, 2026).
90-day uptime
Metronome
Recurly
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Metronome incidents
- Degraded performanceOct 22, 2026 · resolved in 1h
Affected: Alerts, Usage Pipeline
- Degraded performanceOct 22, 2026 · resolved in 1h 56m
Affected: Alerts
- Partial outageOct 8, 2026 · resolved in 3h 20m
Elevated API error ratesofficial update ↗
Affected: Overall
- Degraded performanceOct 3, 2026 · resolved in 6h 53m
Affected: Data Export
- Degraded performanceOct 2, 2026 · resolved in 3h 47m
Affected: Data Export
- InformationalOct 2, 2026 · resolved in 4h 19m
Recent Recurly incidents
- Partial outageOct 15, 2026 · resolved in 2h 41m
Snowflake on AWS and Azure shares may be unavailable.official update ↗
Affected: Reporting & Analytics
- MaintenanceAug 19, 2026 · ongoing
Recurly Subscription Management Database maintenance
Affected: Churn management & dunning, Partner Integrations, Payment orchestration, Plans pricing & promotions, Recurly Compass (AI), Recurring billing & invoicing +7 more
- Degraded performanceAug 18, 2026 · resolved in 5h 39m
Investigating issues with Recurly Subscription Management
Affected: Reporting & Analytics, Subscription management API, Recurring billing & invoicing
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →