Subscription Billing Platforms · reliability comparison
Metronome vs Stripe Billing: which is more reliable? (2026)
Stripe Billing is more reliable than Metronome, scoring 96.1 vs 63.8 out of 100. Over the last 90 days Metronome reported 12 incidents and Stripe Billing reported 5, with effective uptime of 99.38% and 99.99% respectively. Stripe Billing resolves incidents faster on average (19m).
Data updated Nov 2, 2026 · How we score
| Metric | Metronome | Stripe Billing |
|---|---|---|
| Reliability score | 63.8 | 96.1 |
| Rank (subscription billing platforms) | #14 | #5 |
| Uptime (90 days) | 99.38% | 99.99% |
| Incidents (90 days) | 12 | 5 |
| Partial / major outages | 4 | 1 |
| Avg time to resolve | 3h 54m | 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Metronome and Stripe Billing differ
- Metronome reported 2.4× as many incidents as Stripe Billing over the last 90 days (12 vs 5).
- Metronome had 4 partial or major outages, compared with 1 for Stripe Billing.
- Stripe Billing fixes problems faster: 19m on average, against 3h 54m for Metronome (12.5× quicker).
- Metronome's longest outage on record lasted 12h 6m (Sep 28, 2026); Stripe Billing's lasted 19m (Sep 27, 2026).
90-day uptime
Metronome
Stripe Billing
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Metronome incidents
- Degraded performanceOct 22, 2026 · resolved in 1h
Affected: Alerts, Usage Pipeline
- Degraded performanceOct 22, 2026 · resolved in 1h 56m
Affected: Alerts
- Partial outageOct 8, 2026 · resolved in 3h 20m
Elevated API error ratesofficial update ↗
Affected: Overall
- Degraded performanceOct 3, 2026 · resolved in 6h 53m
Affected: Data Export
- Degraded performanceOct 2, 2026 · resolved in 3h 47m
Affected: Data Export
- InformationalOct 2, 2026 · resolved in 4h 19m
Recent Stripe Billing incidents
- InformationalOct 1, 2026 · resolved in 25m
Affected: Stripe API
- Partial outageSep 27, 2026 · resolved in 19m
Affected: Stripe API, Stripe core components
- InformationalSep 23, 2026 · resolved in 33m
Affected: Stripe API, Stripe core components
- InformationalSep 22, 2026 · resolved in 2h 15m
Affected: Stripe API, Stripe core components
- InformationalAug 6, 2026 · resolved in 32m
Elevated Errors for retrieving balance transactions for automatic payouts
Affected: Stripe API
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →