Salon & Spa Booking Software · reliability comparison
Mindbody vs Phorest: which is more reliable? (2026)
Phorest is more reliable than Mindbody, scoring 90.0 vs 59.5 out of 100. Over the last 90 days Mindbody reported 7 incidents and Phorest reported 0, with effective uptime of 99.42% and 100% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Mindbody | Phorest |
|---|---|---|
| Reliability score | 59.5 | 90.0 |
| Rank (salon & spa booking apps) | #9 | — |
| Uptime (90 days) | 99.42% | 100% |
| Incidents (90 days) | 7 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 15h 55m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 50/100 |
Where Mindbody and Phorest differ
- Phorest reported no incidents in the last 90 days, while Mindbody reported 7.
- Mindbody had 1 partial or major outage, compared with 0 for Phorest.
90-day uptime
Mindbody
Phorest
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Mindbody incidents
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- Degraded performanceOct 20, 2026 · resolved in 1h 28m
Error accessing Clients tab in Core site
Affected: Mindbody Web Software - North, Central, and South America, Mindbody Web Software - Asia Pacific, Mindbody Web Software - Europe, Middle East, and Africa
- Partial outageOct 5, 2026 · resolved in 1h 14m
Branded Web Manager and App Checkout Issues
Affected: Mindbody Branded Web, Mindbody Branded App, Mindbody App
- Degraded performanceSep 27, 2026 · resolved in 4h 44m
Affilitate API 404 errors on read-only routes
Affected: Mindbody API
- MaintenanceSep 18, 2026 · ongoing
Affected: Mindbody Consumer Web, Mindbody Web Software - North, Central, and South America, Mindbody Payment Processing, Mindbody Business App, Mindbody Branded App, Mindbody Webhooks +9 more
Recent Phorest incidents
No incidents reported by Phorest in the last 90 days.
Other salon & spa booking apps to consider
- Booker · #1 · 99.99% uptime
- Vagaro · #2 · 99.96% uptime
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
See the full most reliable salon & spa booking software ranking →