Gym & Studio Management Software · reliability comparison
Mindbody vs Pike13: which is more reliable? (2026)
Pike13 is more reliable than Mindbody, scoring 95.9 vs 59.5 out of 100. Over the last 90 days Mindbody reported 7 incidents and Pike13 reported 2, with effective uptime of 99.42% and 99.98% respectively. Pike13 resolves incidents faster on average (50m).
Data updated Nov 2, 2026 · How we score
| Metric | Mindbody | Pike13 |
|---|---|---|
| Reliability score | 59.5 | 95.9 |
| Rank (gym & studio management apps) | #13 | #7 |
| Uptime (90 days) | 99.42% | 99.98% |
| Incidents (90 days) | 7 | 2 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 15h 55m | 50m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Mindbody and Pike13 differ
- Mindbody reported 3.5× as many incidents as Pike13 over the last 90 days (7 vs 2).
- Pike13 fixes problems faster: 50m on average, against 15h 55m for Mindbody (19.2× quicker).
- Mindbody's longest outage on record lasted 3h 38m (Jun 8, 2026); Pike13's lasted 4h 25m (Mar 9, 2026).
90-day uptime
Mindbody
Pike13
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Mindbody incidents
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- Degraded performanceOct 20, 2026 · resolved in 1h 28m
Error accessing Clients tab in Core site
Affected: Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Web Software - North, Central, and South America, Mindbody Web Software - Asia Pacific
- Partial outageOct 5, 2026 · resolved in 1h 14m
Branded Web Manager and App Checkout Issues
Affected: Mindbody Branded Web, Mindbody Branded App, Mindbody App
- Degraded performanceSep 27, 2026 · resolved in 4h 44m
Affilitate API 404 errors on read-only routes
Affected: Mindbody API
- MaintenanceSep 18, 2026 · ongoing
Affected: Mindbody Branded Web, Mindbody Consumer Web, Mindbody Video - Virtual Wellness Platform, Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Business App, Mindbody Web Software - Asia Pacific +9 more
Recent Pike13 incidents
- Partial outageOct 19, 2026 · resolved in 50m
Affected: Your Pike13 Website
- InformationalAug 31, 2026 · resolved in 45m
Affected: Your Pike13 Website
Other gym & studio management apps to consider
- Exercise.com · #1 · 100% uptime
- Glofox · #2 · 100% uptime
- Walla · #3 · 100% uptime
- Zen Planner · #4 · 100% uptime
See the full most reliable gym & studio management software ranking →