Web & Product Analytics · reliability comparison
Mixpanel vs Piwik PRO: which is more reliable? (2026)
Piwik PRO is more reliable than Mixpanel, scoring 90.0 vs 84.1 out of 100. Over the last 90 days Mixpanel reported 5 incidents and Piwik PRO reported 0, with effective uptime of 99.84% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Mixpanel | Piwik PRO |
|---|---|---|
| Reliability score | 84.1 | 90.0 |
| Rank (analytics tools) | #4 | — |
| Uptime (90 days) | 99.84% | 100% |
| Incidents (90 days) | 5 | 0 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 3h 41m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 50/100 |
Where Mixpanel and Piwik PRO differ
- Piwik PRO reported no incidents in the last 90 days, while Mixpanel reported 5.
- Mixpanel had 2 partial or major outages, compared with 0 for Piwik PRO.
90-day uptime
Mixpanel
Piwik PRO
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Mixpanel incidents
- InformationalOct 21, 2026 · resolved in 7h 33m
- InformationalOct 8, 2026 · resolved in 7h 50m
- Partial outageAug 26, 2026 · resolved in 1h 7m
Degraded Query API Performance impacting US Projects
Affected: Application Availability (US)
- Partial outageAug 19, 2026 · resolved in 3h 45m
Issues Populating Event Properties in dropdown menusofficial update ↗
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
- Degraded performanceAug 6, 2026 · resolved in 6h 13m
Mixpanel MCP: Get-Report degraded
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Recent Piwik PRO incidents
No incidents reported by Piwik PRO in the last 90 days.
Other analytics tools to consider
- Hotjar · #1 · 100% uptime
- Lucky Orange · #2 · 99.98% uptime
- Google Analytics · #3 · 99.89% uptime
- Pendo · #5 · 99.75% uptime
See the full most reliable web & product analytics tools ranking →