Managed Database Services · reliability comparison
MongoDB Atlas vs Neon: which is more reliable? (2026)
Neon is more reliable than MongoDB Atlas, scoring 87.6 vs 49.4 out of 100. Over the last 90 days MongoDB Atlas reported 11 incidents and Neon reported 3, with effective uptime of 97.89% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | MongoDB Atlas | Neon |
|---|---|---|
| Reliability score | 49.4 | 87.6 |
| Rank (managed database services) | #12 | #4 |
| Uptime (90 days) | 97.89% | 100% |
| Incidents (90 days) | 11 | 3 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 4h 18m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where MongoDB Atlas and Neon differ
- MongoDB Atlas reported 3.7× as many incidents as Neon over the last 90 days (11 vs 3).
- MongoDB Atlas had 4 partial or major outages, compared with 0 for Neon.
90-day uptime
MongoDB Atlas
Neon
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent MongoDB Atlas incidents
- Degraded performanceOct 20, 2026 · resolved in 12h 36m
GCP Availability Zone europe-west2-b connectivity issues
Affected: MongoDB Cloud
- Partial outageOct 9, 2026 · resolved in 1h 48m
Issue impacting Atlas Search availability on certain clusters
Affected: MongoDB Atlas Search
- InformationalOct 9, 2026 · resolved in 2h 35m
Admin Admin API: Intermittent Increase in 5xx errors
Affected: MongoDB Cloud
- Partial outageOct 1, 2026 · resolved in 5h 13m
Trigger processing may be delayed globallyofficial update ↗
Affected: MongoDB Atlas App Services and Device Sync
- InformationalSep 30, 2026 · resolved in 2h 10m
Delays in Atlas cluster management operations
Affected: MongoDB Cloud
- Degraded performanceSep 11, 2026 · resolved in 2h 23m
Atlas is experiencing issues with issuing certificates from Lets Encrypt
Affected: MongoDB Cloud, MongoDB Atlas for Government
Recent Neon incidents
- Degraded performanceOct 21, 2026 · resolved (duration not published)
- MaintenanceOct 1, 2026 · resolved (duration not published)
- MaintenanceSep 17, 2026 · resolved (duration not published)
- MaintenanceSep 16, 2026 · resolved (duration not published)
- MaintenanceSep 16, 2026 · resolved (duration not published)
- Degraded performanceAug 17, 2026 · resolved (duration not published)
Other managed database services to consider
- Upstash · #1 · 100% uptime
- Prisma Postgres · #2 · 99.96% uptime
- PlanetScale · #3 · 99.92% uptime
- Convex · #5 · 99.87% uptime
See the full most reliable managed database services ranking →