Managed Database Services · reliability comparison
MongoDB Atlas vs Redis Cloud: which is more reliable? (2026)
Redis Cloud is more reliable than MongoDB Atlas, scoring 79.2 vs 49.4 out of 100. Over the last 90 days MongoDB Atlas reported 11 incidents and Redis Cloud reported 3, with effective uptime of 97.89% and 99.72% respectively. MongoDB Atlas resolves incidents faster on average (4h 18m).
Data updated Nov 1, 2026 · How we score
| Metric | MongoDB Atlas | Redis Cloud |
|---|---|---|
| Reliability score | 49.4 | 79.2 |
| Rank (managed database services) | #12 | #8 |
| Uptime (90 days) | 97.89% | 99.72% |
| Incidents (90 days) | 11 | 3 |
| Partial / major outages | 4 | 1 |
| Avg time to resolve | 4h 18m | 4h 56m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where MongoDB Atlas and Redis Cloud differ
- MongoDB Atlas reported 3.7× as many incidents as Redis Cloud over the last 90 days (11 vs 3).
- MongoDB Atlas had 4 partial or major outages, compared with 1 for Redis Cloud.
- MongoDB Atlas fixes problems faster: 4h 18m on average, against 4h 56m for Redis Cloud.
- MongoDB Atlas's longest outage on record lasted 3d (Apr 17, 2026); Redis Cloud's lasted 10h 36m (Oct 20, 2026).
90-day uptime
MongoDB Atlas
Redis Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent MongoDB Atlas incidents
- Degraded performanceOct 20, 2026 · resolved in 12h 36m
GCP Availability Zone europe-west2-b connectivity issues
Affected: MongoDB Cloud
- Partial outageOct 9, 2026 · resolved in 1h 48m
Issue impacting Atlas Search availability on certain clusters
Affected: MongoDB Atlas Search
- InformationalOct 9, 2026 · resolved in 2h 35m
Admin Admin API: Intermittent Increase in 5xx errors
Affected: MongoDB Cloud
- Partial outageOct 1, 2026 · resolved in 5h 13m
Trigger processing may be delayed globallyofficial update ↗
Affected: MongoDB Atlas App Services and Device Sync
- InformationalSep 30, 2026 · resolved in 2h 10m
Delays in Atlas cluster management operations
Affected: MongoDB Cloud
- Degraded performanceSep 11, 2026 · resolved in 2h 23m
Atlas is experiencing issues with issuing certificates from Lets Encrypt
Affected: MongoDB Cloud, MongoDB Atlas for Government
Recent Redis Cloud incidents
- Partial outageOct 20, 2026 · resolved in 10h 36m
New incident: "GCP region europe-west2 and zone europe-west2-b issues"official update ↗
- Degraded performanceSep 5, 2026 · resolved in 41m
New incident: "Redis Cloud – Temporary Issues with Redis IRIS"
- Degraded performanceSep 1, 2026 · resolved in 3h 30m
Other managed database services to consider
- Upstash · #1 · 100% uptime
- Prisma Postgres · #2 · 99.96% uptime
- PlanetScale · #3 · 99.92% uptime
- Neon · #4 · 100% uptime
See the full most reliable managed database services ranking →