Expense Management Software · reliability comparison
Navan vs SAP Concur: which is more reliable? (2026)
Navan is more reliable than SAP Concur, scoring 91.5 vs 77.2 out of 100. Over the last 90 days Navan reported 7 incidents and SAP Concur reported 1, with effective uptime of 99.97% and 99.74% respectively. Navan resolves incidents faster on average (3h 6m).
Data updated Nov 2, 2026 · How we score
| Metric | Navan | SAP Concur |
|---|---|---|
| Reliability score | 91.5 | 77.2 |
| Rank (expense management tools) | #3 | #4 |
| Uptime (90 days) | 99.97% | 99.74% |
| Incidents (90 days) | 7 | 1 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 3h 6m | 6h 46m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Navan and SAP Concur differ
- Navan reported 7× as many incidents as SAP Concur over the last 90 days (7 vs 1).
- Navan fixes problems faster: 3h 6m on average, against 6h 46m for SAP Concur (2.2× quicker).
- Navan's longest outage on record lasted 9m (Jul 24, 2026); SAP Concur's lasted 6h 46m (Oct 20, 2026).
90-day uptime
Navan
SAP Concur
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Navan incidents
- InformationalOct 20, 2026 · resolved in 2h 7m
- InformationalOct 20, 2026 · resolved in 2h 4m
- InformationalOct 14, 2026 · resolved in 23h 14m
- InformationalOct 2, 2026 · resolved in 2h 55m
- InformationalSep 21, 2026 · resolved in 54m
- Degraded performanceSep 17, 2026 · resolved in 3h 6m
Affected: Website, Travel
Recent SAP Concur incidents
- Degraded performanceOct 20, 2026 · resolved in 6h 46m
Request degradation (Concur Cloud for Public Sector)
Affected: Request
Other expense management tools to consider
- Airbase · #1 · 100% uptime
- Rydoo · #2 · 100% uptime
- Emburse Professional · #5 · 99.61% uptime
- Expensify · #6 · 99.39% uptime
See the full most reliable expense management software ranking →