Restaurant POS · reliability comparison
NCR Voyix Aloha vs SkyTab (Shift4): which is more reliable? (2026)
NCR Voyix Aloha is more reliable than SkyTab (Shift4), scoring 50.2 vs 35.1 out of 100. Over the last 90 days NCR Voyix Aloha reported 37 incidents and SkyTab (Shift4) reported 14, with effective uptime of 98.75% and 97.40% respectively. NCR Voyix Aloha resolves incidents faster on average (5h 20m).
Data updated Nov 1, 2026 · How we score
| Metric | NCR Voyix Aloha | SkyTab (Shift4) |
|---|---|---|
| Reliability score | 50.2 | 35.1 |
| Rank (restaurant POS systems) | #13 | #14 |
| Uptime (90 days) | 98.75% | 97.40% |
| Incidents (90 days) | 37 | 14 |
| Partial / major outages | 1 | 6 |
| Avg time to resolve | 5h 20m | 14h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where NCR Voyix Aloha and SkyTab (Shift4) differ
- NCR Voyix Aloha reported 2.6× as many incidents as SkyTab (Shift4) over the last 90 days (37 vs 14).
- SkyTab (Shift4) had 6 partial or major outages, compared with 1 for NCR Voyix Aloha.
- NCR Voyix Aloha fixes problems faster: 5h 20m on average, against 14h 41m for SkyTab (Shift4) (2.8× quicker).
- NCR Voyix Aloha's longest outage on record lasted 10h 53m (Aug 18, 2026); SkyTab (Shift4)'s lasted 3d (Oct 25, 2026).
90-day uptime
NCR Voyix Aloha
SkyTab (Shift4)
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent NCR Voyix Aloha incidents
- Degraded performanceNov 1, 2026 · resolved in 34m
Voyix Connect Hospitality Degraded Performance
Affected: Hospitality Environment Authorizer Service-NAMER, Hospitality Environment Processor Service-NAMER, Online Transaction Processing - Restaurant-NAMER, Third Party Processors-NAMER, Voyix Connect Gateway - Restaurant-NAMER, Voyix Connect Reporting - Restaurant-NAMER +1 more
- Degraded performanceOct 29, 2026 · resolved in 13m
Command Center Extended Maintenance - APAC
Affected: Command Center-APAC
- MaintenanceOct 29, 2026 · resolved in 1h 18m
Command Center | Extended Maintenance
Affected: Online Ordering API-NAMER, Command Center WebOrder-NAMER, Configuration Center-NAMER, Online Ordering Classic-NAMER, Ordering Essentials-NAMER
- Degraded performanceOct 28, 2026 · resolved in 3h 12m
Pulse Realtime | Degraded Performance for Namer Region
Affected: Pulse Realtime-NAMER
- Degraded performanceOct 28, 2026 · resolved in 4h 4m
CFC Data Distribution | Degraded Performance in APAC Region
Affected: Configuration Center-APAC
- Degraded performanceOct 26, 2026 · resolved in 2h 59m
Order Notifications Degraded for EMEA
Affected: Order-EMEA
Recent SkyTab (Shift4) incidents
- Partial outageNov 1, 2026 · resolved in 1h 33m
Tip Adjustments Issue Due To Daylight Savings
Affected: Shift4 Dine POS - US, Shift4 Dine POS - Canada, Shift4 Dine Mobile, Shift4 Dine Online Ordering, Shift4 Dine Kiosk
- MaintenanceOct 31, 2026 · ongoing
Affected: Givex POS, Shift4 Gift Cards
- Major outageOct 28, 2026 · resolved in 3h 4m
Eigen Sim Cards Connection Issues for Canadian Merchants - Oct 28 2026.official update ↗
Affected: Telus Cellular Service
- Partial outageOct 25, 2026 · resolved in 3d 4h
Shift4 One & Duoofficial update ↗
Affected: Shift4 One
- Degraded performanceOct 22, 2026 · resolved in 7d 4h
Affected: Merchant Funding USA, Card Processing
- Degraded performanceOct 22, 2026 · resolved in 1h 29m
Timeouts for US processing 10/22/26
Affected: TSYS, Shift4 Dine POS - US, eCommerce, Shift4 One, Shift4 Venue Payments (US)
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime