Restaurant POS · reliability comparison
NCR Voyix Aloha vs SpotOn: which is more reliable? (2026)
SpotOn is more reliable than NCR Voyix Aloha, scoring 99.2 vs 50.2 out of 100. Over the last 90 days NCR Voyix Aloha reported 37 incidents and SpotOn reported 2, with effective uptime of 98.75% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | NCR Voyix Aloha | SpotOn |
|---|---|---|
| Reliability score | 50.2 | 99.2 |
| Rank (restaurant POS systems) | #13 | #2 |
| Uptime (90 days) | 98.75% | 100% |
| Incidents (90 days) | 37 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 5h 20m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where NCR Voyix Aloha and SpotOn differ
- NCR Voyix Aloha reported 18.5× as many incidents as SpotOn over the last 90 days (37 vs 2).
- NCR Voyix Aloha had 1 partial or major outage, compared with 0 for SpotOn.
- NCR Voyix Aloha's longest outage on record lasted 10h 53m (Aug 18, 2026); SpotOn's lasted 2h 51m (Nov 25, 2025).
90-day uptime
NCR Voyix Aloha
SpotOn
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent NCR Voyix Aloha incidents
- Degraded performanceNov 1, 2026 · resolved in 34m
Voyix Connect Hospitality Degraded Performance
Affected: Hospitality Environment Authorizer Service-NAMER, Hospitality Environment Processor Service-NAMER, Online Transaction Processing - Restaurant-NAMER, Third Party Processors-NAMER, Voyix Connect Gateway - Restaurant-NAMER, Voyix Connect Reporting - Restaurant-NAMER +1 more
- Degraded performanceOct 29, 2026 · resolved in 13m
Command Center Extended Maintenance - APAC
Affected: Command Center-APAC
- MaintenanceOct 29, 2026 · resolved in 1h 18m
Command Center | Extended Maintenance
Affected: Online Ordering API-NAMER, Command Center WebOrder-NAMER, Configuration Center-NAMER, Online Ordering Classic-NAMER, Ordering Essentials-NAMER
- Degraded performanceOct 28, 2026 · resolved in 3h 12m
Pulse Realtime | Degraded Performance for Namer Region
Affected: Pulse Realtime-NAMER
- Degraded performanceOct 28, 2026 · resolved in 4h 4m
CFC Data Distribution | Degraded Performance in APAC Region
Affected: Configuration Center-APAC
- Degraded performanceOct 26, 2026 · resolved in 2h 59m
Order Notifications Degraded for EMEA
Affected: Order-EMEA
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime
- Epos Now · #5 · 99.86% uptime