Restaurant POS · reliability comparison
NCR Voyix Aloha vs Toast: which is more reliable? (2026)
Toast is more reliable than NCR Voyix Aloha, scoring 53.5 vs 50.2 out of 100. Over the last 90 days NCR Voyix Aloha reported 37 incidents and Toast reported 14, with effective uptime of 98.75% and 98.67% respectively. Toast resolves incidents faster on average (4h 28m).
Data updated Nov 1, 2026 · How we score
| Metric | NCR Voyix Aloha | Toast |
|---|---|---|
| Reliability score | 50.2 | 53.5 |
| Rank (restaurant POS systems) | #13 | #11 |
| Uptime (90 days) | 98.75% | 98.67% |
| Incidents (90 days) | 37 | 14 |
| Partial / major outages | 1 | 8 |
| Avg time to resolve | 5h 20m | 4h 28m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where NCR Voyix Aloha and Toast differ
- NCR Voyix Aloha reported 2.6× as many incidents as Toast over the last 90 days (37 vs 14).
- Toast had 8 partial or major outages, compared with 1 for NCR Voyix Aloha.
- Toast fixes problems faster: 4h 28m on average, against 5h 20m for NCR Voyix Aloha.
- NCR Voyix Aloha's longest outage on record lasted 10h 53m (Aug 18, 2026); Toast's lasted 1d 7h (Sep 17, 2026).
90-day uptime
NCR Voyix Aloha
Toast
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent NCR Voyix Aloha incidents
- Degraded performanceNov 1, 2026 · resolved in 34m
Voyix Connect Hospitality Degraded Performance
Affected: Hospitality Environment Authorizer Service-NAMER, Hospitality Environment Processor Service-NAMER, Online Transaction Processing - Restaurant-NAMER, Third Party Processors-NAMER, Voyix Connect Gateway - Restaurant-NAMER, Voyix Connect Reporting - Restaurant-NAMER +1 more
- Degraded performanceOct 29, 2026 · resolved in 13m
Command Center Extended Maintenance - APAC
Affected: Command Center-APAC
- MaintenanceOct 29, 2026 · resolved in 1h 18m
Command Center | Extended Maintenance
Affected: Online Ordering API-NAMER, Command Center WebOrder-NAMER, Configuration Center-NAMER, Online Ordering Classic-NAMER, Ordering Essentials-NAMER
- Degraded performanceOct 28, 2026 · resolved in 3h 12m
Pulse Realtime | Degraded Performance for Namer Region
Affected: Pulse Realtime-NAMER
- Degraded performanceOct 28, 2026 · resolved in 4h 4m
CFC Data Distribution | Degraded Performance in APAC Region
Affected: Configuration Center-APAC
- Degraded performanceOct 26, 2026 · resolved in 2h 59m
Order Notifications Degraded for EMEA
Affected: Order-EMEA
Recent Toast incidents
- Degraded performanceOct 27, 2026 · resolved in 25m
Affected: Sling by Toast Scheduling
- Degraded performanceOct 23, 2026 · resolved in 3h 24m
Toastweb - Toast App Performance Degradation
Affected: Toast POS app, POS Web application
- Degraded performanceOct 14, 2026 · resolved in 3h 20m
10/14/2026 - Sling Latency Issues
Affected: Sling by Toast Scheduling
- Partial outageOct 7, 2026 · resolved in 1h 5m
Affected: Card Processing
- Degraded performanceOct 5, 2026 · resolved in 8h
Affected: Deposits
- Major outageOct 4, 2026 · resolved in 5h 42m
Instant Depositofficial update ↗
Affected: Deposits
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime