Restaurant POS · reliability comparison
NCR Voyix Aloha vs Zettle by PayPal: which is more reliable? (2026)
Zettle by PayPal is more reliable than NCR Voyix Aloha, scoring 78.1 vs 50.2 out of 100. Over the last 90 days NCR Voyix Aloha reported 37 incidents and Zettle by PayPal reported 2, with effective uptime of 98.75% and 99.82% respectively. NCR Voyix Aloha resolves incidents faster on average (5h 20m).
Data updated Nov 1, 2026 · How we score
| Metric | NCR Voyix Aloha | Zettle by PayPal |
|---|---|---|
| Reliability score | 50.2 | 78.1 |
| Rank (restaurant POS systems) | #13 | #8 |
| Uptime (90 days) | 98.75% | 99.82% |
| Incidents (90 days) | 37 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 5h 20m | 12h 51m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where NCR Voyix Aloha and Zettle by PayPal differ
- NCR Voyix Aloha reported 18.5× as many incidents as Zettle by PayPal over the last 90 days (37 vs 2).
- NCR Voyix Aloha had 1 partial or major outage, compared with 0 for Zettle by PayPal.
- NCR Voyix Aloha fixes problems faster: 5h 20m on average, against 12h 51m for Zettle by PayPal (2.4× quicker).
- NCR Voyix Aloha's longest outage on record lasted 10h 53m (Aug 18, 2026); Zettle by PayPal's lasted 3d (Nov 14, 2025).
90-day uptime
NCR Voyix Aloha
Zettle by PayPal
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent NCR Voyix Aloha incidents
- Degraded performanceNov 1, 2026 · resolved in 34m
Voyix Connect Hospitality Degraded Performance
Affected: Hospitality Environment Authorizer Service-NAMER, Hospitality Environment Processor Service-NAMER, Online Transaction Processing - Restaurant-NAMER, Third Party Processors-NAMER, Voyix Connect Gateway - Restaurant-NAMER, Voyix Connect Reporting - Restaurant-NAMER +1 more
- Degraded performanceOct 29, 2026 · resolved in 13m
Command Center Extended Maintenance - APAC
Affected: Command Center-APAC
- MaintenanceOct 29, 2026 · resolved in 1h 18m
Command Center | Extended Maintenance
Affected: Online Ordering API-NAMER, Command Center WebOrder-NAMER, Configuration Center-NAMER, Online Ordering Classic-NAMER, Ordering Essentials-NAMER
- Degraded performanceOct 28, 2026 · resolved in 3h 12m
Pulse Realtime | Degraded Performance for Namer Region
Affected: Pulse Realtime-NAMER
- Degraded performanceOct 28, 2026 · resolved in 4h 4m
CFC Data Distribution | Degraded Performance in APAC Region
Affected: Configuration Center-APAC
- Degraded performanceOct 26, 2026 · resolved in 2h 59m
Order Notifications Degraded for EMEA
Affected: Order-EMEA
Recent Zettle by PayPal incidents
- Degraded performanceOct 30, 2026 · resolved in 2h 34m
Unable to contact Support team
Affected: UK, Sweden, Norway, Denmark, Finland, Netherlands +6 more
- Degraded performanceOct 7, 2026 · resolved in 23h 8m
DNS incident presenting errors
Affected: UK
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime