Managed Database Services · reliability comparison
Neon vs Redis Cloud: which is more reliable? (2026)
Neon is more reliable than Redis Cloud, scoring 87.6 vs 79.2 out of 100. Over the last 90 days Neon reported 3 incidents and Redis Cloud reported 3, with effective uptime of 100% and 99.72% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Neon | Redis Cloud |
|---|---|---|
| Reliability score | 87.6 | 79.2 |
| Rank (managed database services) | #4 | #8 |
| Uptime (90 days) | 100% | 99.72% |
| Incidents (90 days) | 3 | 3 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 4h 56m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Neon and Redis Cloud differ
- Redis Cloud had 1 partial or major outage, compared with 0 for Neon.
90-day uptime
Neon
Redis Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Neon incidents
- Degraded performanceOct 21, 2026 · resolved (duration not published)
- MaintenanceOct 1, 2026 · resolved (duration not published)
- MaintenanceSep 17, 2026 · resolved (duration not published)
- MaintenanceSep 16, 2026 · resolved (duration not published)
- MaintenanceSep 16, 2026 · resolved (duration not published)
- Degraded performanceAug 17, 2026 · resolved (duration not published)
Recent Redis Cloud incidents
- Partial outageOct 20, 2026 · resolved in 10h 36m
New incident: "GCP region europe-west2 and zone europe-west2-b issues"official update ↗
- Degraded performanceSep 5, 2026 · resolved in 41m
New incident: "Redis Cloud – Temporary Issues with Redis IRIS"
- Degraded performanceSep 1, 2026 · resolved in 3h 30m
Other managed database services to consider
- Upstash · #1 · 100% uptime
- Prisma Postgres · #2 · 99.96% uptime
- PlanetScale · #3 · 99.92% uptime
- Convex · #5 · 99.87% uptime
See the full most reliable managed database services ranking →