Business Phone Systems · reliability comparison
net2phone vs Vonage Business Communications: which is more reliable? (2026)
net2phone is more reliable than Vonage Business Communications, scoring 81.1 vs 73.0 out of 100. Over the last 90 days net2phone reported 1 incident and Vonage Business Communications reported 3, with effective uptime of 99.89% and 99.72% respectively. Vonage Business Communications resolves incidents faster on average (13h 24m).
Data updated Nov 1, 2026 · How we score
| Metric | net2phone | Vonage Business Communications |
|---|---|---|
| Reliability score | 81.1 | 73.0 |
| Rank (business phone systems) | #6 | #9 |
| Uptime (90 days) | 99.89% | 99.72% |
| Incidents (90 days) | 1 | 3 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 14h 35m | 13h 24m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where net2phone and Vonage Business Communications differ
- Vonage Business Communications reported 3× as many incidents as net2phone over the last 90 days (3 vs 1).
- Vonage Business Communications fixes problems faster: 13h 24m on average, against 14h 35m for net2phone.
- net2phone's longest outage on record lasted 16m (Nov 21, 2025); Vonage Business Communications's lasted 3d (Jan 21, 2026).
90-day uptime
net2phone
Vonage Business Communications
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent net2phone incidents
- MaintenanceOct 22, 2026 · resolved in 3d 23h
Net2phone 1.0 Portal Maintenance
Affected: net2phone 1.0 Admin Portal
- Degraded performanceOct 21, 2026 · resolved in 14h 35m
net2phone 1.0 portal maintenance
Affected: net2phone 1.0 Admin Portal
Recent Vonage Business Communications incidents
- Degraded performanceOct 23, 2026 · resolved in 21h 12m
Inbound Call Completion Issues — Select Canadian Regions
Affected: Inbound Call Completion
- Degraded performanceOct 5, 2026 · resolved in 17h 48m
Vonage Mobile App Intermittently Not Sending Notifications
Affected: Mobile App (Android™), Mobile App (iOS)
- Degraded performanceSep 3, 2026 · resolved in 1h 13m
Account Features Not Updating for Some Accounts
Affected: Call Forwarding, Virtual Receptionist, Call Queues, Receptionist Console
Other business phone systems to consider
- Grasshopper · #1 · 99.96% uptime
- JustCall · #2 · 99.96% uptime
- CloudTalk · #3 · 99.91% uptime
- GoTo Connect · #4 · 99.87% uptime