Monitoring & Observability · reliability comparison
New Relic vs UptimeRobot: which is more reliable? (2026)
New Relic is more reliable than UptimeRobot, scoring 91.3 vs 87.7 out of 100. Over the last 90 days New Relic reported 5 incidents and UptimeRobot reported 7, with effective uptime of 99.93% and 99.93% respectively. UptimeRobot resolves incidents faster on average (25m).
Data updated Nov 1, 2026 · How we score
| Metric | New Relic | UptimeRobot |
|---|---|---|
| Reliability score | 91.3 | 87.7 |
| Rank (monitoring & observability tools) | #3 | #5 |
| Uptime (90 days) | 99.93% | 99.93% |
| Incidents (90 days) | 5 | 7 |
| Partial / major outages | 2 | 7 |
| Avg time to resolve | 1h 21m | 25m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where New Relic and UptimeRobot differ
- UptimeRobot reported 40% more incidents than New Relic over the last 90 days (7 vs 5).
- UptimeRobot had 7 partial or major outages, compared with 2 for New Relic.
- UptimeRobot fixes problems faster: 25m on average, against 1h 21m for New Relic (3.2× quicker).
- New Relic's longest outage on record lasted 2h 51m (Dec 18, 2025); UptimeRobot's lasted 2h 41m (Aug 4, 2026).
90-day uptime
New Relic
UptimeRobot
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent New Relic incidents
- Partial outageOct 28, 2026 · resolved in 7m
Next-Gen Entity Platform Issues
Affected: Dashboards : JP
- Partial outageSep 25, 2026 · resolved in 2h 36m
Data Irregularities for US regionofficial update ↗
Affected: APM : US, APM Agent : US, Browser : US, Browser Agent : US, Infrastructure : US, Event API : US +13 more
- InformationalSep 25, 2026 · resolved in <1m
- InformationalSep 16, 2026 · resolved in 5h 32m
- InformationalSep 16, 2026 · resolved in <1m
Data Irregularities for EU Region
Affected: APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe +5 more
Recent UptimeRobot incidents
- Partial outageOct 26, 2026 · resolved in 1m
Affected: API v2
- Partial outageOct 6, 2026 · resolved in 10m
Affected: API v2
- Partial outageSep 3, 2026 · resolved in <1m
Affected: API v2, RSS
- Partial outageSep 2, 2026 · resolved in 1m
Affected: API v2, RSS
- Partial outageSep 1, 2026 · resolved in 1m
Affected: API v2
- Partial outageAug 29, 2026 · resolved in 2m
Affected: API v2
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- Checkly · #4 · 99.96% uptime
- Honeycomb · #6 · 99.86% uptime
See the full most reliable monitoring & observability tools ranking →