Restaurant Online Ordering Platforms · reliability comparison
Olo vs Ordering.co: which is more reliable? (2026)
Ordering.co is more reliable than Olo, scoring 85.4 vs 65.2 out of 100. Over the last 90 days Olo reported 11 incidents and Ordering.co reported 1, with effective uptime of 99.53% and 99.92% respectively. Ordering.co resolves incidents faster on average (21m).
Data updated Nov 2, 2026 · How we score
| Metric | Olo | Ordering.co |
|---|---|---|
| Reliability score | 65.2 | 85.4 |
| Rank (online ordering platforms) | #10 | — |
| Uptime (90 days) | 99.53% | 99.92% |
| Incidents (90 days) | 11 | 1 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 7h 7m | 21m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Olo and Ordering.co differ
- Olo reported 11× as many incidents as Ordering.co over the last 90 days (11 vs 1).
- Ordering.co fixes problems faster: 21m on average, against 7h 7m for Olo (20.8× quicker).
- Olo's longest outage on record lasted 8h 1m (Feb 19, 2026); Ordering.co's lasted 21m (Oct 24, 2026).
90-day uptime
Olo
Ordering.co
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Olo incidents
- Degraded performanceNov 1, 2026 · resolved in 18h 20m
Payment Processor Issues: Givex
Affected: Payment Processing Partners
- Degraded performanceOct 31, 2026 · resolved in 18h 37m
Payment Processor Issues: Givex
Affected: Payment Processing Partners
- InformationalOct 17, 2026 · resolved in 50m
Payment Gateway Issues: FreedomPay
Affected: POS
- Partial outageOct 10, 2026 · resolved in 1h 13m
Scheduled Orders are Firing Late
Affected: Scheduler
- Degraded performanceSep 27, 2026 · resolved in 20m
Payment Processor Issues: Stripe
Affected: Payment Processing Partners
- Degraded performanceSep 27, 2026 · resolved in 2h 48m
Dispatch Service Disruption: DoorDash
Affected: Dispatch Partners
Recent Ordering.co incidents
- Partial outageOct 24, 2026 · resolved in 21m
Affected: Builder
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →