Restaurant Reservation Systems · reliability comparison
OpenTable vs SevenRooms: which is more reliable? (2026)
OpenTable is more reliable than SevenRooms, scoring 100.0 vs 77.5 out of 100. Over the last 90 days OpenTable reported 0 incidents and SevenRooms reported 3, with effective uptime of 100% and 99.76% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | OpenTable | SevenRooms |
|---|---|---|
| Reliability score | 100.0 | 77.5 |
| Rank (restaurant reservation systems) | — | #4 |
| Uptime (90 days) | 100% | 99.76% |
| Incidents (90 days) | 0 | 3 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 8h 22m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where OpenTable and SevenRooms differ
- OpenTable reported no incidents in the last 90 days, while SevenRooms reported 3.
- SevenRooms had 1 partial or major outage, compared with 0 for OpenTable.
90-day uptime
OpenTable
SevenRooms
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent OpenTable incidents
- MaintenanceOct 26, 2026 · resolved in 2h 30m
A database maintenance has been scheduled on our partner platform..
Affected: Network Access API, Restaurant Partner API
- MaintenanceOct 26, 2026 · resolved in 5m
Affected: Diner Android App, Diner iOS App, Diner Web, Online Booking API
- MaintenanceOct 21, 2026 · resolved in 5m
Affected: Diner Android App, Diner iOS App, Diner Web, Online Booking API
- MaintenanceOct 20, 2026 · resolved in 5m
Affected: Diner Android App, Diner iOS App, Diner Web, Online Booking API
Recent SevenRooms incidents
- Degraded performanceOct 21, 2026 · resolved in 21h 5m
SevenRooms OS – Delayed Real-Time Updates Due to Google Firebase Incident
Affected: SevenRooms OS
- Partial outageSep 7, 2026 · resolved in 3h 43m
SevenRooms Partial Outage Affecting VMS and Widgetsofficial update ↗
- Degraded performanceAug 4, 2026 · resolved in 18m
Investigating service degradation affecting API, Booking, and Sync services
Other restaurant reservation systems to consider
- Eat App · #1 · 100% uptime
- ResDiary · #2 · 99.88% uptime
- Zenchef · #3 · 100% uptime
- CoverManager · #5 · 99.35% uptime
See the full most reliable restaurant reservation systems ranking →