Restaurant Online Ordering Platforms · reliability comparison
Ordering.co vs SpotOn: which is more reliable? (2026)
SpotOn is more reliable than Ordering.co, scoring 99.2 vs 85.3 out of 100. Over the last 90 days Ordering.co reported 1 incident and SpotOn reported 2, with effective uptime of 99.92% and 100% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Ordering.co | SpotOn |
|---|---|---|
| Reliability score | 85.3 | 99.2 |
| Rank (online ordering platforms) | — | #1 |
| Uptime (90 days) | 99.92% | 100% |
| Incidents (90 days) | 1 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 21m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Ordering.co and SpotOn differ
- SpotOn reported 2× as many incidents as Ordering.co over the last 90 days (2 vs 1).
- Ordering.co had 1 partial or major outage, compared with 0 for SpotOn.
- Ordering.co's longest outage on record lasted 21m (Oct 24, 2026); SpotOn's lasted 2h 51m (Nov 25, 2025).
90-day uptime
Ordering.co
SpotOn
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Ordering.co incidents
- Partial outageOct 24, 2026 · resolved in 21m
Affected: Builder
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Other online ordering platforms to consider
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
- Popmenu · #5 · 99.96% uptime
See the full most reliable restaurant online ordering platforms ranking →