Restaurant Online Ordering Platforms · reliability comparison
Ordering.co vs Square Online: which is more reliable? (2026)
Ordering.co is more reliable than Square Online, scoring 85.4 vs 52.5 out of 100. Over the last 90 days Ordering.co reported 1 incident and Square Online reported 15, with effective uptime of 99.92% and 98.86% respectively. Ordering.co resolves incidents faster on average (21m).
Data updated Nov 2, 2026 · How we score
VS
| Metric | Ordering.co | Square Online |
|---|---|---|
| Reliability score | 85.4 | 52.5 |
| Rank (online ordering platforms) | — | #13 |
| Uptime (90 days) | 99.92% | 98.86% |
| Incidents (90 days) | 1 | 15 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 21m | 10h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Ordering.co and Square Online differ
- Square Online reported 15× as many incidents as Ordering.co over the last 90 days (15 vs 1).
- Ordering.co had 1 partial or major outage, compared with 0 for Square Online.
- Ordering.co fixes problems faster: 21m on average, against 10h 52m for Square Online (31.8× quicker).
- Ordering.co's longest outage on record lasted 21m (Oct 24, 2026); Square Online's lasted 17h 43m (Apr 30, 2026).
90-day uptime
Ordering.co
Square Online
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Ordering.co incidents
- Partial outageOct 24, 2026 · resolved in 21m
Affected: Builder
Recent Square Online incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
- Degraded performanceOct 18, 2026 · resolved in 2h 58m
- Degraded performanceOct 7, 2026 · resolved in 5h 32m
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →