Subscription Billing Platforms · reliability comparison
Paddle vs Recharge: which is more reliable? (2026)
Paddle is more reliable than Recharge, scoring 93.6 vs 67.2 out of 100. Over the last 90 days Paddle reported 2 incidents and Recharge reported 4, with effective uptime of 99.96% and 99.43% respectively. Paddle resolves incidents faster on average (2h 19m).
Data updated Nov 2, 2026 · How we score
| Metric | Paddle | Recharge |
|---|---|---|
| Reliability score | 93.6 | 67.2 |
| Rank (subscription billing platforms) | #8 | #13 |
| Uptime (90 days) | 99.96% | 99.43% |
| Incidents (90 days) | 2 | 4 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 2h 19m | 6h 35m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Paddle and Recharge differ
- Recharge reported 2× as many incidents as Paddle over the last 90 days (4 vs 2).
- Recharge had 2 partial or major outages, compared with 0 for Paddle.
- Paddle fixes problems faster: 2h 19m on average, against 6h 35m for Recharge (2.8× quicker).
- Paddle's longest outage on record lasted 1d 22h (Apr 28, 2026); Recharge's lasted 3d (Nov 9, 2025).
90-day uptime
Paddle
Recharge
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Classic, Production - Billing, Production - Billing, Production - Billing, Production - Classic, Production - Classic +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Production - Classic, Production - Billing, Sandbox - Classic, Sandbox - Billing, Sandbox - Billing, Sandbox - Billing +10 more
Recent Recharge incidents
- Partial outageSep 28, 2026 · resolved in 1h 57m
Affected: Recharge Analytics, In-App Support, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal +2 more
- InformationalSep 25, 2026 · resolved in 2h 32m
Affected: Recharge Analytics, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal, Recharge Merchant Portal +1 more
- InformationalSep 1, 2026 · resolved in 39m
- Major outageAug 7, 2026 · resolved in 11h 13m
Upcoming Charge Notification Delayofficial update ↗
Affected: Recharge Webhooks
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →