Subscription Billing Platforms · reliability comparison
Paddle vs Recurly: which is more reliable? (2026)
Paddle is more reliable than Recurly, scoring 93.6 vs 87.7 out of 100. Over the last 90 days Paddle reported 2 incidents and Recurly reported 2, with effective uptime of 99.96% and 99.89% respectively. Paddle resolves incidents faster on average (2h 19m).
Data updated Nov 2, 2026 · How we score
| Metric | Paddle | Recurly |
|---|---|---|
| Reliability score | 93.6 | 87.7 |
| Rank (subscription billing platforms) | #8 | #10 |
| Uptime (90 days) | 99.96% | 99.89% |
| Incidents (90 days) | 2 | 2 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 2h 19m | 4h 10m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Paddle and Recurly differ
- Recurly had 1 partial or major outage, compared with 0 for Paddle.
- Paddle fixes problems faster: 2h 19m on average, against 4h 10m for Recurly.
- Paddle's longest outage on record lasted 1d 22h (Apr 28, 2026); Recurly's lasted 2h 41m (Oct 15, 2026).
90-day uptime
Paddle
Recurly
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Classic, Production - Billing, Production - Billing, Production - Billing, Production - Classic, Production - Classic +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Sandbox - Billing, Production - Classic, Sandbox - Classic, Sandbox - Classic, Production - Billing, Sandbox - Billing +10 more
Recent Recurly incidents
- Partial outageOct 15, 2026 · resolved in 2h 41m
Snowflake on AWS and Azure shares may be unavailable.official update ↗
Affected: Reporting & Analytics
- MaintenanceAug 19, 2026 · ongoing
Recurly Subscription Management Database maintenance
Affected: App management, Partner Integrations, Reporting & Analytics, Site management & business entities, Subscriber management, Subscription management API +7 more
- Degraded performanceAug 18, 2026 · resolved in 5h 39m
Investigating issues with Recurly Subscription Management
Affected: Recurring billing & invoicing, Reporting & Analytics, Subscription management API
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →