Payment Processors · reliability comparison
Paddle vs Stripe: which is more reliable? (2026)
Paddle is more reliable than Stripe, scoring 93.6 vs 89.7 out of 100. Over the last 90 days Paddle reported 2 incidents and Stripe reported 28, with effective uptime of 99.96% and 99.99% respectively. Stripe resolves incidents faster on average (19m).
Data updated Nov 1, 2026 · How we score
| Metric | Paddle | Stripe |
|---|---|---|
| Reliability score | 93.6 | 89.7 |
| Rank (payment processors) | #2 | #3 |
| Uptime (90 days) | 99.96% | 99.99% |
| Incidents (90 days) | 2 | 28 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 2h 19m | 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Paddle and Stripe differ
- Stripe reported 14× as many incidents as Paddle over the last 90 days (28 vs 2).
- Stripe had 1 partial or major outage, compared with 0 for Paddle.
- Stripe fixes problems faster: 19m on average, against 2h 19m for Paddle (7.4× quicker).
- Paddle's longest outage on record lasted 1d 22h (Apr 28, 2026); Stripe's lasted 2h 52m (May 16, 2026).
90-day uptime
Paddle
Stripe
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Classic, Production - Billing, Production - Classic, Production - Billing, Production - Billing, Production - Billing +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Production - Classic, Production - Billing, Production - Billing, Sandbox - Billing, Sandbox - Billing, Production - Classic +10 more
Recent Stripe incidents
- InformationalNov 1, 2026 · resolved in 2h 5m
Elevated Instant Payouts failures
Affected: Stripe core components
- InformationalOct 24, 2026 · resolved in 1h
Affected: Acquirers and payment methods
- InformationalOct 22, 2026 · resolved in 3h 36m
Affected: Acquirers and payment methods
- InformationalOct 22, 2026 · resolved in 2h 25m
Affected: Acquirers and payment methods
- InformationalOct 20, 2026 · resolved in 2h 18m
Spike in cancellations and expired errors with PayByBank payments
Affected: Acquirers and payment methods
- InformationalOct 20, 2026 · resolved in 9h 33m
Affected: Acquirers and payment methods
Other payment processors to consider
- Braintree · #1 · 99.97% uptime
- Clover · #4 · 99.88% uptime
- PayPal · #5 · 99.92% uptime
- Shift4 Payments · #6 · 99.36% uptime