Subscription Billing Platforms · reliability comparison
Paddle vs Zoho Billing: which is more reliable? (2026)
Zoho Billing is more reliable than Paddle, scoring 100.0 vs 93.6 out of 100. Over the last 90 days Paddle reported 2 incidents and Zoho Billing reported 0, with effective uptime of 99.96% and 100% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Paddle | Zoho Billing |
|---|---|---|
| Reliability score | 93.6 | 100.0 |
| Rank (subscription billing platforms) | #8 | — |
| Uptime (90 days) | 99.96% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 2h 19m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Paddle and Zoho Billing differ
- Zoho Billing reported no incidents in the last 90 days, while Paddle reported 2.
90-day uptime
Paddle
Zoho Billing
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Billing, Production - Classic, Production - Billing, Production - Billing, Production - Billing, Production - Classic +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Sandbox - Classic, Production - Classic, Sandbox - Billing, Production - Classic, Sandbox - Classic, Production - Billing +10 more
Recent Zoho Billing incidents
No incidents reported by Zoho Billing in the last 90 days.
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →