Monitoring & Observability · reliability comparison
PagerDuty vs Splunk Observability Cloud: which is more reliable? (2026)
PagerDuty and Splunk Observability Cloud are effectively tied on reliability (76.8 vs 77.7). Over the last 90 days PagerDuty reported 12 incidents and Splunk Observability Cloud reported 13, with effective uptime of 99.76% and 99.74% respectively. PagerDuty resolves incidents faster on average (52m).
Data updated Nov 1, 2026 · How we score
| Metric | PagerDuty | Splunk Observability Cloud |
|---|---|---|
| Reliability score | 76.8 | 77.7 |
| Rank (monitoring & observability tools) | #10 | #9 |
| Uptime (90 days) | 99.76% | 99.74% |
| Incidents (90 days) | 12 | 13 |
| Partial / major outages | 11 | 3 |
| Avg time to resolve | 52m | 2h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where PagerDuty and Splunk Observability Cloud differ
- Splunk Observability Cloud reported 8% more incidents than PagerDuty over the last 90 days (13 vs 12).
- PagerDuty had 11 partial or major outages, compared with 3 for Splunk Observability Cloud.
- PagerDuty fixes problems faster: 52m on average, against 2h 7m for Splunk Observability Cloud (2.4× quicker).
- PagerDuty's longest outage on record lasted 3h 20m (Aug 7, 2026); Splunk Observability Cloud's lasted 7h 54m (Apr 25, 2026).
90-day uptime
PagerDuty
Splunk Observability Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent PagerDuty incidents
- Partial outageOct 23, 2026 · resolved in 34m
Issue Resolved - Delays Across the PagerDuty Platform
Affected: Voice (US), SMS (US), Push (US), Email (US), Webhooks (US)
- Partial outageOct 19, 2026 · resolved in 1h 46m
Issue Resolved - Delays Across the PagerDuty Platform
Affected: SMS (US), Voice (US), Push (US), Email (US), Incident Workflows (US), Slack (US) +8 more
- Degraded performanceOct 14, 2026 · resolved in 17m
Issue Resolved - Delayed escalation of incidents and responder request invitations
- Partial outageSep 27, 2026 · resolved in 14m
Event Processing, Notification, and Platform Functionality Issues
Affected: Events API (US), Incident Workflows (US), SMS (US), Voice (US), Email (US), Push (US) +3 more
- Partial outageSep 25, 2026 · resolved in 1h 18m
Issue Identified - Incident Workflows experiencing delays
Affected: Incident Workflows (US), Incident Workflows (EU)
- Partial outageSep 22, 2026 · resolved in 56m
Recent Splunk Observability Cloud incidents
- InformationalOct 27, 2026 · resolved in 52m
Performance degradation with apm code profiling
Affected: Splunk AlwaysOn Profiling API
- InformationalOct 23, 2026 · resolved in 15h 23m
Degraded AWS CloudWatch Metadata Integration
Affected: Splunk CloudWatch Metric Streams
- Partial outageOct 22, 2026 · resolved in 1h 34m
Splunk APM Trace Data Ingestion Delayed
Affected: Splunk APM Ingest, Splunk APM Trace Data
- Degraded performanceOct 15, 2026 · resolved in 2h 24m
Splunk Observability Cloud Web Interface Degradation
Affected: Splunk Observability Cloud Web Interface
- Partial outageOct 11, 2026 · resolved in 1h 25m
Charts not Loading for Some Customers
Affected: Splunk Observability Cloud Web Interface
- Degraded performanceOct 3, 2026 · resolved in 58m
Splunk Observability Synthetic Metric may be missing
Affected: Splunk Synthetics Monitoring Results processing
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- Checkly · #3 · 99.96% uptime
- New Relic · #4 · 99.92% uptime
See the full most reliable monitoring & observability tools ranking →