KYC & Identity Verification · reliability comparison
Persona vs Stripe Identity: which is more reliable? (2026)
Stripe Identity is more reliable than Persona, scoring 96.5 vs 66.7 out of 100. Over the last 90 days Persona reported 14 incidents and Stripe Identity reported 4, with effective uptime of 99.59% and 99.99% respectively. Stripe Identity resolves incidents faster on average (19m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Persona | Stripe Identity |
|---|---|---|
| Reliability score | 66.7 | 96.5 |
| Rank (identity verification providers) | #12 | #1 |
| Uptime (90 days) | 99.59% | 99.99% |
| Incidents (90 days) | 14 | 4 |
| Partial / major outages | 4 | 1 |
| Avg time to resolve | 4h 37m | 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Persona and Stripe Identity differ
- Persona reported 3.5× as many incidents as Stripe Identity over the last 90 days (14 vs 4).
- Persona had 4 partial or major outages, compared with 1 for Stripe Identity.
- Stripe Identity fixes problems faster: 19m on average, against 4h 37m for Persona (14.8× quicker).
- Persona's longest outage on record lasted 9h (Sep 30, 2026); Stripe Identity's lasted 19m (Sep 27, 2026).
90-day uptime
Persona
Stripe Identity
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Persona incidents
- Degraded performanceOct 28, 2026 · resolved (duration not published)
- Major outageOct 26, 2026 · resolved (duration not published)
- Partial outageOct 22, 2026 · resolved (duration not published)
- Degraded performanceOct 22, 2026 · resolved in 40m
- Degraded performanceOct 21, 2026 · resolved (duration not published)
- MaintenanceOct 16, 2026 · resolved in 1d 18h
Planned Maintenance - Florida and Idaho AAMVA Verifications — Scheduled
Recent Stripe Identity incidents
- InformationalOct 1, 2026 · resolved in 25m
Affected: Stripe API
- Partial outageSep 27, 2026 · resolved in 19m
Affected: Stripe API, Stripe core components
- InformationalSep 23, 2026 · resolved in 33m
Affected: Stripe API, Stripe core components
- InformationalSep 22, 2026 · resolved in 2h 15m
Affected: Stripe API, Stripe core components
Other identity verification providers to consider
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Veriff · #5 · 99.89% uptime
See the full most reliable kyc & identity verification providers ranking →