KYC & Identity Verification · reliability comparison
Persona vs Trulioo: which is more reliable? (2026)
Trulioo is more reliable than Persona, scoring 80.0 vs 66.7 out of 100. Over the last 90 days Persona reported 14 incidents and Trulioo reported 0, with effective uptime of 99.59% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Persona | Trulioo |
|---|---|---|
| Reliability score | 66.7 | 80.0 |
| Rank (identity verification providers) | #12 | — |
| Uptime (90 days) | 99.59% | 100% |
| Incidents (90 days) | 14 | 0 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 4h 37m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Persona and Trulioo differ
- Trulioo reported no incidents in the last 90 days, while Persona reported 14.
- Persona had 4 partial or major outages, compared with 0 for Trulioo.
90-day uptime
Persona
Trulioo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Persona incidents
- Degraded performanceOct 28, 2026 · resolved (duration not published)
- Major outageOct 26, 2026 · resolved (duration not published)
- Partial outageOct 22, 2026 · resolved (duration not published)
- Degraded performanceOct 22, 2026 · resolved in 40m
- Degraded performanceOct 21, 2026 · resolved (duration not published)
- MaintenanceOct 16, 2026 · resolved in 1d 18h
Planned Maintenance - Florida and Idaho AAMVA Verifications — Scheduled
Recent Trulioo incidents
No incidents reported by Trulioo in the last 90 days.
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →