CRM Software · reliability comparison
Pipedrive vs Zoho CRM: which is more reliable? (2026)
Zoho CRM is more reliable than Pipedrive, scoring 100.0 vs 55.1 out of 100. Over the last 90 days Pipedrive reported 9 incidents and Zoho CRM reported 0, with effective uptime of 99.06% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Pipedrive | Zoho CRM |
|---|---|---|
| Reliability score | 55.1 | 100.0 |
| Rank (CRMs) | #9 | — |
| Uptime (90 days) | 99.06% | 100% |
| Incidents (90 days) | 9 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 14h 58m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Pipedrive and Zoho CRM differ
- Zoho CRM reported no incidents in the last 90 days, while Pipedrive reported 9.
90-day uptime
Pipedrive
Zoho CRM
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Pipedrive incidents
- Degraded performanceOct 23, 2026 · resolved in 2h 50m
- Degraded performanceOct 21, 2026 · resolved in 4h 12m
- Degraded performanceOct 15, 2026 · resolved in 17m
- Degraded performanceSep 22, 2026 · resolved in 2h 10m
- Degraded performanceSep 18, 2026 · resolved in 1h 8m
- Degraded performanceSep 4, 2026 · resolved in 4d
Recent Zoho CRM incidents
No incidents reported by Zoho CRM in the last 90 days.
Other CRMs to consider
- Insightly · #1 · 100% uptime
- HubSpot CRM · #2 · 100% uptime
- folk · #3 · 99.99% uptime
- Close · #4 · 99.89% uptime