Social Media Management Tools · reliability comparison
Planable vs Sprout Social: which is more reliable? (2026)
Planable is more reliable than Sprout Social, scoring 95.0 vs 71.1 out of 100. Over the last 90 days Planable reported 1 incident and Sprout Social reported 7, with effective uptime of 99.98% and 99.68% respectively. Planable resolves incidents faster on average (2h 19m).
Data updated Nov 1, 2026 · How we score
| Metric | Planable | Sprout Social |
|---|---|---|
| Reliability score | 95.0 | 71.1 |
| Rank (social media management tools) | #1 | #5 |
| Uptime (90 days) | 99.98% | 99.68% |
| Incidents (90 days) | 1 | 7 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 2h 19m | 11h 20m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Planable and Sprout Social differ
- Sprout Social reported 7× as many incidents as Planable over the last 90 days (7 vs 1).
- Planable fixes problems faster: 2h 19m on average, against 11h 20m for Sprout Social (4.9× quicker).
- Planable's longest outage on record lasted 3h 51m (Jun 12, 2026); Sprout Social's lasted 3d (Apr 24, 2026).
90-day uptime
Planable
Sprout Social
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Planable incidents
- Degraded performanceSep 7, 2026 · resolved in 2h 19m
Recent Sprout Social incidents
- InformationalOct 19, 2026 · resolved in 3d 13h
Affected: Sprout Social Web Application
- Degraded performanceOct 9, 2026 · resolved in 35m
Sprout Social Performance Issues
Affected: Sprout Social Web Application
- InformationalSep 23, 2026 · resolved in 2d 1h
Affected: Sprout Social Web Application, Sprout Social API
- Degraded performanceSep 16, 2026 · resolved in 1d 10h
Affected: Sprout Social Web Application, Sprout Social API
- Degraded performanceSep 9, 2026 · resolved in 22m
Affected: Sprout Social Web Application
- Degraded performanceAug 24, 2026 · resolved in 9h 50m
Affected: Sprout Social Web Application, Sprout Social API
Other social media management tools to consider
- Later · #2 · 99.89% uptime
- SocialBee · #3 · 100% uptime
- Vista Social · #4 · 99.86% uptime
- Hootsuite · #6 · 99.43% uptime
See the full most reliable social media management tools ranking →