Restaurant Online Ordering Platforms · reliability comparison
Popmenu vs Toast: which is more reliable? (2026)
Popmenu is more reliable than Toast, scoring 92.7 vs 53.5 out of 100. Over the last 90 days Popmenu reported 2 incidents and Toast reported 14, with effective uptime of 99.96% and 98.67% respectively. Popmenu resolves incidents faster on average (2h 15m).
Data updated Nov 1, 2026 · How we score
| Metric | Popmenu | Toast |
|---|---|---|
| Reliability score | 92.7 | 53.5 |
| Rank (online ordering platforms) | #5 | #12 |
| Uptime (90 days) | 99.96% | 98.67% |
| Incidents (90 days) | 2 | 14 |
| Partial / major outages | 1 | 8 |
| Avg time to resolve | 2h 15m | 4h 28m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Popmenu and Toast differ
- Toast reported 7× as many incidents as Popmenu over the last 90 days (14 vs 2).
- Toast had 8 partial or major outages, compared with 1 for Popmenu.
- Popmenu fixes problems faster: 2h 15m on average, against 4h 28m for Toast (2.0× quicker).
- Popmenu's longest outage on record lasted 3h 47m (Nov 18, 2025); Toast's lasted 1d 7h (Sep 17, 2026).
90-day uptime
Popmenu
Toast
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Popmenu incidents
- Partial outageSep 16, 2026 · resolved in 25m
Online Ordering Disruption for Toast-Integrated Restaurants
Affected: My Popmenu Admin Platform, Toast POS Integration
- Degraded performanceAug 26, 2026 · resolved in 4h 5m
Affected: My Popmenu Admin Platform
Recent Toast incidents
- Degraded performanceOct 27, 2026 · resolved in 25m
Affected: Sling by Toast Scheduling
- Degraded performanceOct 23, 2026 · resolved in 3h 24m
Toastweb - Toast App Performance Degradation
Affected: Toast POS app, POS Web application
- Degraded performanceOct 14, 2026 · resolved in 3h 20m
10/14/2026 - Sling Latency Issues
Affected: Sling by Toast Scheduling
- Partial outageOct 7, 2026 · resolved in 1h 5m
Affected: Card Processing
- Degraded performanceOct 5, 2026 · resolved in 8h
Affected: Deposits
- Major outageOct 4, 2026 · resolved in 5h 42m
Instant Depositofficial update ↗
Affected: Deposits
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →