Restaurant POS · reliability comparison
Qu POS vs SpotOn: which is more reliable? (2026)
SpotOn is more reliable than Qu POS, scoring 99.2 vs 52.4 out of 100. Over the last 90 days Qu POS reported 4 incidents and SpotOn reported 2, with effective uptime of 98.68% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Qu POS | SpotOn |
|---|---|---|
| Reliability score | 52.4 | 99.2 |
| Rank (restaurant POS systems) | #13 | #2 |
| Uptime (90 days) | 98.68% | 100% |
| Incidents (90 days) | 4 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 18h 28m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Qu POS and SpotOn differ
- Qu POS reported 2× as many incidents as SpotOn over the last 90 days (4 vs 2).
- Qu POS had 1 partial or major outage, compared with 0 for SpotOn.
- Qu POS's longest outage on record lasted 2d 1h (Aug 8, 2026); SpotOn's lasted 2h 51m (Nov 25, 2025).
90-day uptime
Qu POS
SpotOn
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Qu POS incidents
- Degraded performanceNov 1, 2026 · resolved in 8h 6m
Affected: POS Functionality
- Degraded performanceSep 14, 2026 · resolved in 2h 15m
EOD report not generating correctly
Affected: POS Functionality
- Degraded performanceSep 1, 2026 · resolved in 13h 59m
Affected: Enterprise Intelligence Portal
- Partial outageAug 8, 2026 · resolved in 2d 1h
Connectwise Automate Tool is Unavailableofficial update ↗
Affected: Connectwise Automate
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime
- Epos Now · #5 · 99.86% uptime