Accounting Software · reliability comparison
QuickBooks Online vs Wave: which is more reliable? (2026)
Wave is more reliable than QuickBooks Online, scoring 91.1 vs 87.8 out of 100. Over the last 90 days QuickBooks Online reported 5 incidents and Wave reported 5, with effective uptime of 99.89% and 99.93% respectively. Wave resolves incidents faster on average (1h 41m).
Data updated Nov 1, 2026 · How we score
| Metric | QuickBooks Online | Wave |
|---|---|---|
| Reliability score | 87.8 | 91.1 |
| Rank (accounting software tools) | #3 | #2 |
| Uptime (90 days) | 99.89% | 99.93% |
| Incidents (90 days) | 5 | 5 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 2h 14m | 1h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where QuickBooks Online and Wave differ
- QuickBooks Online had 2 partial or major outages, compared with 1 for Wave.
- Wave fixes problems faster: 1h 41m on average, against 2h 14m for QuickBooks Online.
- QuickBooks Online's longest outage on record lasted 5h 1m (Feb 24, 2026); Wave's lasted 2d 21h (Jan 26, 2026).
90-day uptime
QuickBooks Online
Wave
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent QuickBooks Online incidents
- InformationalSep 16, 2026 · resolved in 5h 32m
Duplicate transactions affecting some Payroll and Payments customers
Affected: United States, United States
- Partial outageSep 2, 2026 · resolved in 4m
Some users may encounter issues when trying to Login to QuickBooks Online
Affected: United States, EMEA, Canada
- Degraded performanceAug 31, 2026 · resolved in 2h 4m
Some QuickBooks users receive errors and are unable to view transactions when searching.
Affected: United States
- Partial outageAug 19, 2026 · resolved in 2h 23m
Quickbooks Online Latency Issue
Affected: United States, EMEA, Canada
- Degraded performanceAug 5, 2026 · resolved in 4h 26m
Affected: EMEA
Recent Wave incidents
- Degraded performanceOct 13, 2026 · resolved in 1h 48m
Affected: Payments
- InformationalOct 5, 2026 · resolved in 1h 2m
Error page when trying to access Wave
Affected: Web Application, Accounting, Invoicing, Payments, Payroll, Receipts Processing +1 more
- InformationalOct 1, 2026 · resolved in 24m
Affected: Web Application, Accounting, Invoicing, Payments, Payroll, Receipts Processing +1 more
- Major outageSep 22, 2026 · resolved in 41m
Investigating reports of login errors
Affected: Web Application, Accounting, Invoicing, Payments, Payroll, Receipts Processing +1 more
- Degraded performanceAug 8, 2026 · resolved in 2h 35m
Investigating reports of delayed or failed receipt scan uploads
Affected: Receipts Processing
Other accounting software tools to consider
- Oracle NetSuite · #1 · 99.97% uptime
- FreshBooks · #4 · 99.74% uptime
- Xero · #5 · 98.61% uptime
- Pandle · #6 · 97.60% uptime
See the full most reliable small business accounting software ranking →