Subscription Billing Platforms · reliability comparison
Recharge vs Recurly: which is more reliable? (2026)
Recurly is more reliable than Recharge, scoring 87.7 vs 67.2 out of 100. Over the last 90 days Recharge reported 4 incidents and Recurly reported 2, with effective uptime of 99.43% and 99.89% respectively. Recurly resolves incidents faster on average (4h 10m).
Data updated Nov 2, 2026 · How we score
| Metric | Recharge | Recurly |
|---|---|---|
| Reliability score | 67.2 | 87.7 |
| Rank (subscription billing platforms) | #13 | #10 |
| Uptime (90 days) | 99.43% | 99.89% |
| Incidents (90 days) | 4 | 2 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 6h 35m | 4h 10m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Recharge and Recurly differ
- Recharge reported 2× as many incidents as Recurly over the last 90 days (4 vs 2).
- Recharge had 2 partial or major outages, compared with 1 for Recurly.
- Recurly fixes problems faster: 4h 10m on average, against 6h 35m for Recharge.
- Recharge's longest outage on record lasted 3d (Nov 9, 2025); Recurly's lasted 2h 41m (Oct 15, 2026).
90-day uptime
Recharge
Recurly
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Recharge incidents
- Partial outageSep 28, 2026 · resolved in 1h 57m
Affected: Recharge Analytics, In-App Support, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal +2 more
- InformationalSep 25, 2026 · resolved in 2h 32m
Affected: Recharge Analytics, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal, Recharge Merchant Portal +1 more
- InformationalSep 1, 2026 · resolved in 39m
- Major outageAug 7, 2026 · resolved in 11h 13m
Upcoming Charge Notification Delayofficial update ↗
Affected: Recharge Webhooks
Recent Recurly incidents
- Partial outageOct 15, 2026 · resolved in 2h 41m
Snowflake on AWS and Azure shares may be unavailable.official update ↗
Affected: Reporting & Analytics
- MaintenanceAug 19, 2026 · ongoing
Recurly Subscription Management Database maintenance
Affected: App management, Churn management & dunning, Hosted pages, Payment orchestration, Recurly Compass (AI), Subscriber management +7 more
- Degraded performanceAug 18, 2026 · resolved in 5h 39m
Investigating issues with Recurly Subscription Management
Affected: Subscription management API, Recurring billing & invoicing, Reporting & Analytics
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →