Subscription Billing Platforms · reliability comparison
Recharge vs Zuora: which is more reliable? (2026)
Zuora is more reliable than Recharge, scoring 99.6 vs 67.2 out of 100. Over the last 90 days Recharge reported 4 incidents and Zuora reported 1, with effective uptime of 99.43% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Recharge | Zuora |
|---|---|---|
| Reliability score | 67.2 | 99.6 |
| Rank (subscription billing platforms) | #13 | #2 |
| Uptime (90 days) | 99.43% | 100% |
| Incidents (90 days) | 4 | 1 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 6h 35m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Recharge and Zuora differ
- Recharge reported 4× as many incidents as Zuora over the last 90 days (4 vs 1).
- Recharge had 2 partial or major outages, compared with 0 for Zuora.
- Recharge's longest outage on record lasted 3d (Nov 9, 2025); Zuora's lasted 9h 16m (May 8, 2026).
90-day uptime
Recharge
Zuora
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Recharge incidents
- Partial outageSep 28, 2026 · resolved in 1h 57m
Affected: Recharge Analytics, In-App Support, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal +2 more
- InformationalSep 25, 2026 · resolved in 2h 32m
Affected: Recharge Analytics, Recharge API, Recharge Charge Processing, Recharge Checkout, Recharge Customer Portal, Recharge Merchant Portal +1 more
- InformationalSep 1, 2026 · resolved in 39m
- Major outageAug 7, 2026 · resolved in 11h 13m
Upcoming Charge Notification Delayofficial update ↗
Affected: Recharge Webhooks
Recent Zuora incidents
- InformationalSep 1, 2026 · resolved in 57m
Central Sandbox Performance issue: 504 Gateway Time Out error
Affected: Central Sandbox
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
- Stripe Billing · #5 · 99.99% uptime
See the full most reliable subscription billing platforms ranking →