Restaurant Reservation Systems · reliability comparison
ResDiary vs Tripleseat: which is more reliable? (2026)
ResDiary is more reliable than Tripleseat, scoring 89.9 vs 33.1 out of 100. Over the last 90 days ResDiary reported 3 incidents and Tripleseat reported 10, with effective uptime of 99.88% and 95.80% respectively. ResDiary resolves incidents faster on average (1h 7m).
Data updated Nov 2, 2026 · How we score
| Metric | ResDiary | Tripleseat |
|---|---|---|
| Reliability score | 89.9 | 33.1 |
| Rank (restaurant reservation systems) | #2 | #7 |
| Uptime (90 days) | 99.88% | 95.80% |
| Incidents (90 days) | 3 | 10 |
| Partial / major outages | 2 | 4 |
| Avg time to resolve | 1h 7m | 1d 3h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ResDiary and Tripleseat differ
- Tripleseat reported 3.3× as many incidents as ResDiary over the last 90 days (10 vs 3).
- Tripleseat had 4 partial or major outages, compared with 2 for ResDiary.
- ResDiary fixes problems faster: 1h 7m on average, against 1d 3h for Tripleseat (24.9× quicker).
- ResDiary's longest outage on record lasted 3d (Nov 15, 2025); Tripleseat's lasted 3d (Jul 29, 2026).
90-day uptime
ResDiary
Tripleseat
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ResDiary incidents
- Major outageSep 24, 2026 · resolved in 2h 5m
uk.resdiary.com is unavailableofficial update ↗
Affected: UK/Europe, North Central US
- Partial outageSep 10, 2026 · resolved in 35m
Affected: Australia
- Degraded performanceSep 8, 2026 · resolved in 43m
Affected: UK/Europe
Recent Tripleseat incidents
- Major outageOct 27, 2026 · resolved in 23h 36m
- Major outageOct 22, 2026 · resolved in 1d 3h
New incident: "Intermittent SMS 2-Factor Authentication Delays"official update ↗
- Major outageOct 10, 2026 · resolved in 2h 16m
- Major outageSep 30, 2026 · resolved in 1h 49m
New incident: "Signature/Countersignature Fields Unavailable on Event/Booking Documents"official update ↗
- Degraded performanceSep 30, 2026 · resolved in 1h 49m
New incident: "Document PDFs not generating/exporting and visual formatting Issues"
- Degraded performanceSep 24, 2026 · resolved in 11d 2h
Other restaurant reservation systems to consider
- Eat App · #1 · 100% uptime
- Zenchef · #3 · 100% uptime
- SevenRooms · #4 · 99.76% uptime
- CoverManager · #5 · 99.35% uptime
See the full most reliable restaurant reservation systems ranking →