Accounting Software · reliability comparison
Sage Accounting vs Xero: which is more reliable? (2026)
Xero is more reliable than Sage Accounting, scoring 48.6 vs 29.9 out of 100. Over the last 90 days Sage Accounting reported 7 incidents and Xero reported 27, with effective uptime of 93.91% and 98.61% respectively. Xero resolves incidents faster on average (5h).
Data updated Nov 2, 2026 · How we score
| Metric | Sage Accounting | Xero |
|---|---|---|
| Reliability score | 29.9 | 48.6 |
| Rank (accounting software tools) | #7 | #5 |
| Uptime (90 days) | 93.91% | 98.61% |
| Incidents (90 days) | 7 | 27 |
| Partial / major outages | 2 | 11 |
| Avg time to resolve | 1d 12h | 5h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Sage Accounting and Xero differ
- Xero reported 3.9× as many incidents as Sage Accounting over the last 90 days (27 vs 7).
- Xero had 11 partial or major outages, compared with 2 for Sage Accounting.
- Xero fixes problems faster: 5h on average, against 1d 12h for Sage Accounting (7.3× quicker).
- Sage Accounting's longest outage on record lasted 3d (Sep 23, 2026); Xero's lasted 3d (May 7, 2026).
90-day uptime
Sage Accounting
Xero
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Sage Accounting incidents
- Degraded performanceOct 23, 2026 · resolved in 9d 20h
Sage Business Cloud Accounting (UKI) - Partial Outage
Affected: Sage Business Cloud Accounting (UKI)
- Degraded performanceOct 22, 2026 · resolved in <1m
Sage Business Cloud Accounting (UKI) - Operational
Affected: Sage Business Cloud Accounting (UKI)
- MaintenanceOct 14, 2026 · resolved in 1h
[Scheduled] Sage Business Cloud Accounting ZA - Scheduled Maintenance
- Degraded performanceOct 12, 2026 · resolved in 22h 54m
Banking Service - Partial Outage
Affected: Banking Service, Sage Business Cloud Accounting ZA, Sage Evolution SDK (ZA), Sage Intacct
- Degraded performanceSep 30, 2026 · resolved in 12h 14m
Affected: Brightpearl, Making Tax Digital (MTD), Sage 50, Sage 200 Professional SPC (UKI), Sage 200 Standard (UKI), Sage Business Cloud Accounting (UKI) +4 more
- Partial outageSep 28, 2026 · resolved in 4h 4m
Sage Identity Service - Operationalofficial update ↗
Affected: Brightpearl, Brightpearl, Brightpearl, Brightpearl, Brightpearl, Sage HR +16 more
Recent Xero incidents
- Major outageOct 28, 2026 · resolved in 1h 1m
Global: Xero - customers are experiencing issues across Xeroofficial update ↗
Affected: Xero Platform and Settings
- Degraded performanceOct 26, 2026 · resolved in 2h 24m
Global: Xero - some customers may be experiencing intermittent errors in Xero.
Affected: Xero Platform and Settings
- Degraded performanceOct 15, 2026 · resolved in 37m
Global: Subscriptions - some customers are unable to purchase and management subscriptions
Affected: Xero Platform and Settings
- Partial outageOct 14, 2026 · resolved in 25m
Affected: Xero Platform and Settings, Invoicing, Bills & Quotes, Contacts
- Degraded performanceOct 13, 2026 · resolved in <1m
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
- Degraded performanceOct 9, 2026 · resolved in <1m
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
Other accounting software tools to consider
- Oracle NetSuite · #1 · 99.97% uptime
- Wave · #2 · 99.93% uptime
- QuickBooks Online · #3 · 99.89% uptime
- FreshBooks · #4 · 99.74% uptime
See the full most reliable small business accounting software ranking →