Shipping & Fulfillment Software · reliability comparison
Sendcloud vs ShipMonk: which is more reliable? (2026)
ShipMonk is more reliable than Sendcloud, scoring 100.0 vs 32.7 out of 100. Over the last 90 days Sendcloud reported 25 incidents and ShipMonk reported 0, with effective uptime of 93.54% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Sendcloud | ShipMonk |
|---|---|---|
| Reliability score | 32.7 | 100.0 |
| Rank (shipping software tools) | #12 | — |
| Uptime (90 days) | 93.54% | 100% |
| Incidents (90 days) | 25 | 0 |
| Partial / major outages | 15 | 0 |
| Avg time to resolve | 8h 31m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Sendcloud and ShipMonk differ
- ShipMonk reported no incidents in the last 90 days, while Sendcloud reported 25.
- Sendcloud had 15 partial or major outages, compared with 0 for ShipMonk.
- Sendcloud's longest outage on record lasted 23h 57m (Aug 10, 2026); ShipMonk's lasted 5h 46m (Nov 18, 2025).
90-day uptime
Sendcloud
ShipMonk
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Sendcloud incidents
- MaintenanceOct 30, 2026 · ongoing
Royal Mail (Intersoft Sapient) scheduled maintenance - 3 Nov 2026
Affected: Royal Mail, UK
- MaintenanceOct 30, 2026 · ongoing
[DPD DE] Maintenace on Tuesday the 03rd of November 2026 from 3:00 pm to 5:00 pm (CET)
Affected: DPD, DE
- MaintenanceOct 28, 2026 · ongoing
Affected: DE, DHL Germany
- MaintenanceOct 27, 2026 · ongoing
[DPD DE] Scheduled maintenance on Wednesday the 28th of October 2026 from 5:00 pm to 6:00 pm (CET)
Affected: DPD, DE
- Degraded performanceOct 27, 2026 · resolved in 2h 27m
Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related services
Affected: Sendcloud Email Services, Shipping Intelligence (Tracey), Sendcloud Payments, Sendcloud Analytics, Dynamic Checkout Form, Sendcloud Phone +12 more
- Partial outageOct 26, 2026 · resolved in 2h 52m
TIPSA label announcement issues / TIPSA problema al generar etiquetas
Affected: ES, TIPSA
Recent ShipMonk incidents
No incidents reported by ShipMonk in the last 90 days.
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime