Home Compare Sendcloud vs Shippo Shipping & Fulfillment Software · reliability comparison
Sendcloud vs Shippo: which is more reliable? (2026) Sendcloud and Shippo are effectively tied on reliability (32.5 vs 32.7). Over the last 90 days Sendcloud reported 26 incidents and Shippo reported 51, with effective uptime of 93.50% and 90.08% respectively. Shippo resolves incidents faster on average (5h 25m).
Data updated Nov 2, 2026 · How we score
Metric Sendcloud Shippo Reliability score 32.5 32.7 Rank (shipping software tools) #12 #11 Uptime (90 days) 93.50% 90.08% Incidents (90 days) 26 51 Partial / major outages 16 26 Avg time to resolve 8h 31m 5h 25m Outages we detected 0 0 Transparency score 100/100 100/100
Where Sendcloud and Shippo differ Shippo reported 2× as many incidents as Sendcloud over the last 90 days (51 vs 26). Shippo had 26 partial or major outages, compared with 16 for Sendcloud. Shippo fixes problems faster: 5h 25m on average, against 8h 31m for Sendcloud. Sendcloud's longest outage on record lasted 23h 57m (Aug 10, 2026); Shippo's lasted 1d 19h (Sep 20, 2026). 90-day uptime Sendcloud Aug 5, 2026 – Aug 16, 2026: no data Aug 17, 2026: 50.47% uptime, 1 incident (Major outage) Aug 18, 2026: 69.91% uptime, 1 incident (Major outage) Aug 19, 2026 – Aug 20, 2026: no incidents Aug 21, 2026: 82.15% uptime, 1 incident (Major outage) Aug 22, 2026 – Aug 23, 2026: no incidents Aug 24, 2026: 96.43% uptime, 1 incident (Partial outage) Aug 25, 2026 – Aug 30, 2026: no incidents Aug 31, 2026: 71.48% uptime, 1 incident (Major outage) Sep 1, 2026 – Sep 7, 2026: no incidents Sep 8, 2026: 99.02% uptime, 1 incident (Degraded performance) Sep 9, 2026: no incidents Sep 10, 2026: 98.44% uptime, 1 incident (Degraded performance) Sep 11, 2026 – Sep 13, 2026: no incidents Sep 14, 2026: 97.54% uptime, 1 incident (Degraded performance) Sep 15, 2026: 94.82% uptime, 1 incident (Degraded performance) Sep 16, 2026: 85.00% uptime, 1 incident (Degraded performance) Sep 17, 2026: 94.74% uptime, 1 incident (Degraded performance) Sep 18, 2026 – Sep 23, 2026: no incidents Sep 24, 2026: 89.85% uptime, 1 incident (Degraded performance) Sep 25, 2026: 94.67% uptime, 1 incident (Degraded performance) Sep 26, 2026 – Sep 27, 2026: no incidents Sep 28, 2026: 99.51% uptime, 1 incident (Degraded performance) Sep 29, 2026 – Oct 5, 2026: no incidents Oct 6, 2026: 68.98% uptime, 2 incidents (Partial outage) Oct 7, 2026: 84.67% uptime, 1 incident (Partial outage) Oct 8, 2026: 97.67% uptime, 1 incident (Partial outage) Oct 9, 2026 – Oct 11, 2026: no incidents Oct 12, 2026: 97.14% uptime, 1 incident (Partial outage) Oct 13, 2026 – Oct 18, 2026: no incidents Oct 19, 2026: 87.66% uptime, 2 incidents (Partial outage) Oct 20, 2026: 66.21% uptime, 3 incidents (Partial outage) Oct 21, 2026: 21.11% uptime, 2 incidents (Major outage) Oct 22, 2026: 30.72% uptime, 2 incidents (Major outage) Oct 23, 2026: 78.31% uptime, 1 incident (Partial outage) Oct 24, 2026 – Oct 25, 2026: no incidents Oct 26, 2026: 86.32% uptime, 3 incidents (Partial outage) Oct 27, 2026: 85.00% uptime, 2 incidents (Degraded performance) Oct 28, 2026: 85.00% uptime, 1 incident (Degraded performance) Oct 29, 2026: 94.11% uptime, 1 incident (Degraded performance) Oct 30, 2026 – Nov 1, 2026: no incidents Nov 2, 2026: 86.08% uptime, 1 incident (Partial outage) 90 days ago 93.501% average daily uptime Today Shippo Aug 5, 2026 – Sep 26, 2026: no data Sep 27, 2026: 90.47% uptime, 2 incidents (Degraded performance) Sep 28, 2026: no incidents Sep 29, 2026: 96.95% uptime, 1 incident (Partial outage) Sep 30, 2026: no incidents Oct 1, 2026: 58.99% uptime, 3 incidents (Major outage) Oct 2, 2026: 88.59% uptime, 3 incidents (Partial outage) Oct 3, 2026: 88.55% uptime, 1 incident (Degraded performance) Oct 4, 2026: 83.58% uptime, 5 incidents (Partial outage) Oct 5, 2026: 92.07% uptime, 1 incident (Degraded performance) Oct 6, 2026: 97.90% uptime, 2 incidents (Degraded performance) Oct 7, 2026: no incidents Oct 8, 2026: 91.03% uptime, 3 incidents (Major outage) Oct 9, 2026: 92.82% uptime, 4 incidents (Partial outage) Oct 10, 2026: 63.96% uptime, 1 incident (Partial outage) Oct 11, 2026: 50.00% uptime, 3 incidents (Partial outage) Oct 12, 2026: 62.68% uptime, 2 incidents (Partial outage) Oct 13, 2026: 68.69% uptime, 1 incident (Partial outage) Oct 14, 2026: 78.96% uptime, 1 incident (Partial outage) Oct 15, 2026: 98.68% uptime, 1 incident (Degraded performance) Oct 16, 2026: 80.41% uptime, 4 incidents (Partial outage) Oct 17, 2026 – Oct 18, 2026: no incidents Oct 19, 2026: 92.34% uptime, 2 incidents (Partial outage) Oct 20, 2026: 93.60% uptime, 3 incidents (Partial outage) Oct 21, 2026: 98.91% uptime, 3 incidents (Degraded performance) Oct 22, 2026: no incidents Oct 23, 2026: 99.83% uptime, 1 incident (Degraded performance) Oct 24, 2026: 92.36% uptime, 1 incident (Partial outage) Oct 25, 2026: no incidents Oct 26, 2026: 95.65% uptime, 1 incident (Degraded performance) Oct 27, 2026: no incidents Oct 28, 2026: 94.49% uptime, 3 incidents (Partial outage) Oct 29, 2026: no incidents Oct 30, 2026: 99.18% uptime, 1 incident (Partial outage) Oct 31, 2026: 97.74% uptime, 2 incidents (Partial outage) Nov 1, 2026: 90.58% uptime, 3 incidents (Partial outage) Nov 2, 2026: 99.76% uptime, 1 incident (Degraded performance) 90 days ago 90.241% average daily uptime Today Recent Sendcloud incidents Partial outage Nov 2, 2026 · ongoing
[Third-Party Issue] Asendia - Label announcement issues official update ↗
Maintenance Oct 30, 2026 · ongoing
Royal Mail (Intersoft Sapient) scheduled maintenance - 3 Nov 2026
Affected: Royal Mail, UK
Maintenance Oct 30, 2026 · ongoing
[DPD DE] Maintenace on Tuesday the 03rd of November 2026 from 3:00 pm to 5:00 pm (CET)
Affected: DPD, DE
Maintenance Oct 28, 2026 · ongoing
[DHL DE] Authentication API - Maintenance with temporary impairments - From 2026-10-28 22:00 CET To 2026-10-28 22:30 CET
Affected: DHL Germany, DE
Maintenance Oct 27, 2026 · ongoing
[DPD DE] Scheduled maintenance on Wednesday the 28th of October 2026 from 5:00 pm to 6:00 pm (CET)
Affected: DPD, DE
Degraded performance Oct 27, 2026 · resolved in 2h 27m
Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related services
Affected: Sendcloud Insurance, Sendcloud Analytics, Sendcloud Returns, Sendcloud Email Services, Sendcloud Phone, Tracking page +12 more
Full Sendcloud reliability report →