Restaurant Reservation Systems · reliability comparison
SevenRooms vs Tripleseat: which is more reliable? (2026)
SevenRooms is more reliable than Tripleseat, scoring 77.5 vs 33.1 out of 100. Over the last 90 days SevenRooms reported 3 incidents and Tripleseat reported 10, with effective uptime of 99.76% and 95.87% respectively. SevenRooms resolves incidents faster on average (8h 22m).
Data updated Nov 2, 2026 · How we score
| Metric | SevenRooms | Tripleseat |
|---|---|---|
| Reliability score | 77.5 | 33.1 |
| Rank (restaurant reservation systems) | #4 | #7 |
| Uptime (90 days) | 99.76% | 95.87% |
| Incidents (90 days) | 3 | 10 |
| Partial / major outages | 1 | 4 |
| Avg time to resolve | 8h 22m | 1d 3h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where SevenRooms and Tripleseat differ
- Tripleseat reported 3.3× as many incidents as SevenRooms over the last 90 days (10 vs 3).
- Tripleseat had 4 partial or major outages, compared with 1 for SevenRooms.
- SevenRooms fixes problems faster: 8h 22m on average, against 1d 3h for Tripleseat (3.3× quicker).
- SevenRooms's longest outage on record lasted 4h 25m (Jun 21, 2026); Tripleseat's lasted 3d (Jul 29, 2026).
90-day uptime
SevenRooms
Tripleseat
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent SevenRooms incidents
- Degraded performanceOct 21, 2026 · resolved in 21h 5m
SevenRooms OS – Delayed Real-Time Updates Due to Google Firebase Incident
Affected: SevenRooms OS
- Partial outageSep 7, 2026 · resolved in 3h 43m
SevenRooms Partial Outage Affecting VMS and Widgetsofficial update ↗
- Degraded performanceAug 4, 2026 · resolved in 18m
Investigating service degradation affecting API, Booking, and Sync services
Recent Tripleseat incidents
- Major outageOct 27, 2026 · resolved in 23h 36m
- Major outageOct 22, 2026 · resolved in 1d 3h
New incident: "Intermittent SMS 2-Factor Authentication Delays"official update ↗
- Major outageOct 10, 2026 · resolved in 2h 16m
- Major outageSep 30, 2026 · resolved in 1h 49m
New incident: "Signature/Countersignature Fields Unavailable on Event/Booking Documents"official update ↗
- Degraded performanceSep 30, 2026 · resolved in 1h 49m
New incident: "Document PDFs not generating/exporting and visual formatting Issues"
- Degraded performanceSep 24, 2026 · resolved in 11d 2h
Other restaurant reservation systems to consider
- Eat App · #1 · 100% uptime
- ResDiary · #2 · 99.88% uptime
- Zenchef · #3 · 100% uptime
- CoverManager · #5 · 99.35% uptime
See the full most reliable restaurant reservation systems ranking →