Payment Processors · reliability comparison

Shift4 Payments vs Worldpay: which is more reliable? (2026)

Shift4 Payments is more reliable than Worldpay, scoring 57.8 vs 34.0 out of 100. Over the last 90 days Shift4 Payments reported 5 incidents and Worldpay reported 50, with effective uptime of 99.36% and 97.00% respectively. Worldpay resolves incidents faster on average (4h 34m).

Data updated Nov 1, 2026 · How we score

Shift4 Payments

57.8/100

Operational

Visit Shift4 Payments ↗

Worldpay

34.0/100

Degraded

Visit Worldpay ↗
VS
MetricShift4 PaymentsWorldpay
Reliability score57.834.0
Rank (payment processors)#6#13
Uptime (90 days)99.36%97.00%
Incidents (90 days)550
Partial / major outages20
Avg time to resolve19h 29m4h 34m
Outages we detected00
Transparency score100/100100/100

Where Shift4 Payments and Worldpay differ

  • Worldpay reported 10× as many incidents as Shift4 Payments over the last 90 days (50 vs 5).
  • Shift4 Payments had 2 partial or major outages, compared with 0 for Worldpay.
  • Worldpay fixes problems faster: 4h 34m on average, against 19h 29m for Shift4 Payments (4.3× quicker).
  • Shift4 Payments's longest outage on record lasted 3h 24m (Aug 24, 2026); Worldpay's lasted 3d (Oct 12, 2026).

90-day uptime

Shift4 Payments

Aug 4, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 92.92% uptime, 1 incident (Partial outage)Aug 25, 2026 – Sep 9, 2026: no incidentsSep 10, 2026: 95.74% uptime, 1 incident (Major outage)Sep 11, 2026 – Oct 21, 2026: no incidentsOct 22, 2026: 92.49% uptime, 2 incidents (Degraded performance)Oct 23, 2026: 85.00% uptime, 1 incident (Degraded performance)Oct 24, 2026: 85.00% uptime, 1 incident (Degraded performance)Oct 25, 2026: 91.58% uptime, 1 incident (Degraded performance)Oct 26, 2026 – Nov 1, 2026: no incidents
90 days ago99.363% average daily uptimeToday

Worldpay

Aug 4, 2026 – Sep 26, 2026: no dataSep 27, 2026: 98.71% uptime, 4 incidents (Degraded performance)Sep 28, 2026: 98.81% uptime, 3 incidents (Degraded performance)Sep 29, 2026: 93.14% uptime, 4 incidents (Degraded performance)Sep 30, 2026 – Oct 3, 2026: no incidentsOct 4, 2026: 98.74% uptime, 1 incident (Degraded performance)Oct 5, 2026: no incidentsOct 6, 2026: 96.46% uptime, 3 incidents (Degraded performance)Oct 7, 2026: 98.93% uptime, 2 incidents (Degraded performance)Oct 8, 2026: no incidentsOct 9, 2026: 97.04% uptime, 3 incidents (Degraded performance)Oct 10, 2026: no incidentsOct 11, 2026: 99.29% uptime, 2 incidents (Degraded performance)Oct 12, 2026: 95.35% uptime, 1 incident (Degraded performance)Oct 13, 2026: 85.00% uptime, 2 incidents (Degraded performance)Oct 14, 2026: 85.00% uptime, 4 incidents (Degraded performance)Oct 15, 2026: 89.16% uptime, 5 incidents (Degraded performance)Oct 16, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 95.18% uptime, 2 incidents (Degraded performance)Oct 21, 2026: 99.68% uptime, 1 incident (Degraded performance)Oct 22, 2026 – Oct 23, 2026: no incidentsOct 24, 2026: 99.13% uptime, 1 incident (Degraded performance)Oct 25, 2026: 97.35% uptime, 1 incident (Degraded performance)Oct 26, 2026: 99.34% uptime, 1 incident (Degraded performance)Oct 27, 2026: 99.19% uptime, 3 incidents (Degraded performance)Oct 28, 2026: 99.89% uptime, 2 incidents (Degraded performance)Oct 29, 2026: 99.12% uptime, 1 incident (Degraded performance)Oct 30, 2026: 96.18% uptime, 1 incident (Degraded performance)Oct 31, 2026: 85.00% uptime, 1 incident (Degraded performance)Nov 1, 2026: 85.00% uptime, 4 incidents (Degraded performance)
90 days ago96.965% average daily uptimeToday

Recent Shift4 Payments incidents

  • Degraded performanceOct 22, 2026 · resolved in 7d 4h

    Funding Delay

    Affected: Merchant Funding USA, Card Processing

  • Degraded performanceOct 22, 2026 · resolved in 1h 29m

    Timeouts for US processing 10/22/26

    Affected: TSYS, Shift4 Dine POS - US, eCommerce, Shift4 One, Shift4 Venue Payments (US)

  • InformationalSep 11, 2026 · resolved in 53m

    Processing Disruption

    Affected: Shift4 Dine POS - US, Shift4 Dine POS - Canada, Shift4 Dine POS - UK/EU, Shift4 Dine Mobile, Shift4 Dine Online Ordering, Shift4 Dine Kiosk

  • Major outageSep 10, 2026 · resolved in 1h 1m

    Eigen Processing Disruption

    Affected: Eigen Gateway

  • Partial outageAug 24, 2026 · resolved in 3h 24m

    Partial Funding Delay - 8-24-2026

    Affected: Merchant Funding USA

Full Shift4 Payments reliability report →

Recent Worldpay incidents

Full Worldpay reliability report →

Other payment processors to consider

See the full most reliable payment processors ranking →