Shipping & Fulfillment Software · reliability comparison

ShipEngine vs Shippo: which is more reliable? (2026)

ShipEngine is more reliable than Shippo, scoring 45.2 vs 32.8 out of 100. Over the last 90 days ShipEngine reported 8 incidents and Shippo reported 51, with effective uptime of 98.39% and 89.94% respectively. Shippo resolves incidents faster on average (5h 22m).

Data updated Nov 1, 2026 · How we score

ShipEngine

45.2/100

Operational

Visit ShipEngine ↗

Shippo

32.8/100

Degraded

Visit Shippo ↗
VS
MetricShipEngineShippo
Reliability score45.232.8
Rank (shipping software tools)#7#11
Uptime (90 days)98.39%89.94%
Incidents (90 days)851
Partial / major outages226
Avg time to resolve1d 4h5h 22m
Outages we detected00
Transparency score100/100100/100

Where ShipEngine and Shippo differ

  • Shippo reported 6.4× as many incidents as ShipEngine over the last 90 days (51 vs 8).
  • Shippo had 26 partial or major outages, compared with 2 for ShipEngine.
  • Shippo fixes problems faster: 5h 22m on average, against 1d 4h for ShipEngine (5.2× quicker).
  • ShipEngine's longest outage on record lasted 22h 44m (Sep 24, 2026); Shippo's lasted 1d 19h (Sep 20, 2026).

90-day uptime

ShipEngine

Aug 4, 2026 – Aug 19, 2026: no incidentsAug 20, 2026: 97.56% uptime, 1 incident (Partial outage)Aug 21, 2026 – Sep 1, 2026: no incidentsSep 2, 2026: 93.57% uptime, 1 incident (Degraded performance)Sep 3, 2026: 96.11% uptime, 1 incident (Degraded performance)Sep 4, 2026 – Sep 23, 2026: no incidentsSep 24, 2026: 57.45% uptime, 2 incidents (Major outage)Sep 25, 2026: 40.63% uptime, 2 incidents (Major outage)Sep 26, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 27, 2026: 85.55% uptime, 1 incident (Degraded performance)Sep 28, 2026 – Nov 1, 2026: no incidents
90 days ago98.398% average daily uptimeToday

Shippo

Aug 4, 2026 – Sep 26, 2026: no dataSep 27, 2026: 90.47% uptime, 2 incidents (Degraded performance)Sep 28, 2026: no incidentsSep 29, 2026: 96.95% uptime, 1 incident (Partial outage)Sep 30, 2026: no incidentsOct 1, 2026: 58.99% uptime, 3 incidents (Major outage)Oct 2, 2026: 88.59% uptime, 3 incidents (Partial outage)Oct 3, 2026: 88.55% uptime, 1 incident (Degraded performance)Oct 4, 2026: 83.58% uptime, 5 incidents (Partial outage)Oct 5, 2026: 92.07% uptime, 1 incident (Degraded performance)Oct 6, 2026: 97.90% uptime, 2 incidents (Degraded performance)Oct 7, 2026: no incidentsOct 8, 2026: 91.03% uptime, 3 incidents (Major outage)Oct 9, 2026: 92.82% uptime, 4 incidents (Partial outage)Oct 10, 2026: 63.96% uptime, 1 incident (Partial outage)Oct 11, 2026: 50.00% uptime, 3 incidents (Partial outage)Oct 12, 2026: 62.68% uptime, 2 incidents (Partial outage)Oct 13, 2026: 68.69% uptime, 1 incident (Partial outage)Oct 14, 2026: 78.96% uptime, 1 incident (Partial outage)Oct 15, 2026: 98.68% uptime, 1 incident (Degraded performance)Oct 16, 2026: 80.41% uptime, 4 incidents (Partial outage)Oct 17, 2026 – Oct 18, 2026: no incidentsOct 19, 2026: 92.34% uptime, 2 incidents (Partial outage)Oct 20, 2026: 93.60% uptime, 3 incidents (Partial outage)Oct 21, 2026: 98.91% uptime, 3 incidents (Degraded performance)Oct 22, 2026: no incidentsOct 23, 2026: 99.83% uptime, 1 incident (Degraded performance)Oct 24, 2026: 92.36% uptime, 1 incident (Partial outage)Oct 25, 2026: no incidentsOct 26, 2026: 95.65% uptime, 1 incident (Degraded performance)Oct 27, 2026: no incidentsOct 28, 2026: 94.49% uptime, 3 incidents (Partial outage)Oct 29, 2026: no incidentsOct 30, 2026: 99.18% uptime, 1 incident (Partial outage)Oct 31, 2026: 97.74% uptime, 2 incidents (Partial outage)Nov 1, 2026: 91.21% uptime, 3 incidents (Partial outage)
90 days ago89.994% average daily uptimeToday

Recent ShipEngine incidents

Full ShipEngine reliability report →

Recent Shippo incidents

Full Shippo reliability report →

Other shipping software tools to consider

See the full most reliable shipping software ranking →