Restaurant POS · reliability comparison
Shopify POS vs SpotOn: which is more reliable? (2026)
Shopify POS and SpotOn are effectively tied on reliability (99.6 vs 99.2). Over the last 90 days Shopify POS reported 1 incident and SpotOn reported 2, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Shopify POS | SpotOn |
|---|---|---|
| Reliability score | 99.6 | 99.2 |
| Rank (restaurant POS systems) | #1 | #2 |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 1 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Shopify POS and SpotOn differ
- SpotOn reported 2× as many incidents as Shopify POS over the last 90 days (2 vs 1).
- Shopify POS's longest incident on record lasted 42m (Oct 29, 2026); SpotOn's lasted 2h 51m (Nov 25, 2025).
90-day uptime
Shopify POS
SpotOn
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Shopify POS incidents
- InformationalOct 29, 2026 · resolved in 42m
Some merchants encountering error messages within their admins
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Other restaurant POS systems to consider
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime
- Epos Now · #5 · 99.86% uptime
- Revel Systems · #6 · 99.84% uptime