Social Media Management Tools · reliability comparison
SocialBee vs Sprout Social: which is more reliable? (2026)
SocialBee is more reliable than Sprout Social, scoring 86.2 vs 71.1 out of 100. Over the last 90 days SocialBee reported 5 incidents and Sprout Social reported 7, with effective uptime of 100% and 99.68% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | SocialBee | Sprout Social |
|---|---|---|
| Reliability score | 86.2 | 71.1 |
| Rank (social media management tools) | #3 | #5 |
| Uptime (90 days) | 100% | 99.68% |
| Incidents (90 days) | 5 | 7 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 11h 20m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where SocialBee and Sprout Social differ
- Sprout Social reported 40% more incidents than SocialBee over the last 90 days (7 vs 5).
- SocialBee's longest outage on record lasted 3d (Apr 30, 2026); Sprout Social's lasted 3d (Apr 24, 2026).
90-day uptime
SocialBee
Sprout Social
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent SocialBee incidents
- Degraded performanceOct 28, 2026 · resolved (duration not published)
- Degraded performanceOct 20, 2026 · resolved (duration not published)
[Identified] Issue with deleting items from Content Categories page
- Degraded performanceSep 23, 2026 · resolved (duration not published)
- Degraded performanceAug 19, 2026 · resolved (duration not published)
- Degraded performanceAug 14, 2026 · resolved (duration not published)
Recent Sprout Social incidents
- InformationalOct 19, 2026 · resolved in 3d 13h
Affected: Sprout Social Web Application
- Degraded performanceOct 9, 2026 · resolved in 35m
Sprout Social Performance Issues
Affected: Sprout Social Web Application
- InformationalSep 23, 2026 · resolved in 2d 1h
Affected: Sprout Social Web Application, Sprout Social API
- Degraded performanceSep 16, 2026 · resolved in 1d 10h
Affected: Sprout Social Web Application, Sprout Social API
- Degraded performanceSep 9, 2026 · resolved in 22m
Affected: Sprout Social Web Application
- Degraded performanceAug 24, 2026 · resolved in 9h 50m
Affected: Sprout Social Web Application, Sprout Social API
Other social media management tools to consider
- Planable · #1 · 99.98% uptime
- Later · #2 · 99.89% uptime
- Vista Social · #4 · 99.86% uptime
- Hootsuite · #6 · 99.43% uptime
See the full most reliable social media management tools ranking →