KYC & Identity Verification · reliability comparison
Socure vs Trulioo: which is more reliable? (2026)
Trulioo is more reliable than Socure, scoring 80.0 vs 73.6 out of 100. Over the last 90 days Socure reported 17 incidents and Trulioo reported 0, with effective uptime of 99.71% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Socure | Trulioo |
|---|---|---|
| Reliability score | 73.6 | 80.0 |
| Rank (identity verification providers) | #11 | — |
| Uptime (90 days) | 99.71% | 100% |
| Incidents (90 days) | 17 | 0 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 3h 11m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Socure and Trulioo differ
- Trulioo reported no incidents in the last 90 days, while Socure reported 17.
- Socure had 3 partial or major outages, compared with 0 for Trulioo.
90-day uptime
Socure
Trulioo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Socure incidents
- Degraded performanceOct 23, 2026 · resolved in 12m
[SEV3] eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 19, 2026 · resolved in 6h 54m
[SEV3] Intermittent Latency in Dashboard For DocV Image Display and Download
Affected: Predictive DocV, Predictive DocV
- InformationalOct 18, 2026 · resolved in <1m
RETROACTIVE: [SEV3] - eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 16, 2026 · resolved in 5h 51m
[Sev3] Elevated error rate for RiskOS Evaluation APIs
Affected: RiskOS
- Major outageOct 16, 2026 · resolved in <1m
RETROACTIVE: [SEV 1] Outage Resulting in 5xx Errors
Affected: Global Watchlist Screening with Monitoring, Sigma Identity Fraud, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, Watchlist Premier +4 more
- Major outageOct 15, 2026 · resolved in 29m
[SEV 1] Outage Resulting in 5xx Errors
Affected: Sigma Identity Fraud, Global Watchlist Screening with Monitoring, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, KYC +4 more
Recent Trulioo incidents
No incidents reported by Trulioo in the last 90 days.
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →