Restaurant POS · reliability comparison
SpotOn vs TouchBistro: which is more reliable? (2026)
SpotOn is more reliable than TouchBistro, scoring 99.2 vs 80.0 out of 100. Over the last 90 days SpotOn reported 2 incidents and TouchBistro reported 0, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | SpotOn | TouchBistro |
|---|---|---|
| Reliability score | 99.2 | 80.0 |
| Rank (restaurant POS systems) | #2 | — |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where SpotOn and TouchBistro differ
- TouchBistro reported no incidents in the last 90 days, while SpotOn reported 2.
90-day uptime
SpotOn
TouchBistro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Recent TouchBistro incidents
No incidents reported by TouchBistro in the last 90 days.
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime
- Epos Now · #5 · 99.86% uptime