Salon & Spa Booking Software · reliability comparison
Square Appointments vs Vagaro: which is more reliable? (2026)
Vagaro is more reliable than Square Appointments, scoring 91.5 vs 53.3 out of 100. Over the last 90 days Square Appointments reported 12 incidents and Vagaro reported 1, with effective uptime of 98.93% and 99.96% respectively. Vagaro resolves incidents faster on average (4h 37m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Square Appointments | Vagaro |
|---|---|---|
| Reliability score | 53.3 | 91.5 |
| Rank (salon & spa booking apps) | #10 | #2 |
| Uptime (90 days) | 98.93% | 99.96% |
| Incidents (90 days) | 12 | 1 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 12h 49m | 4h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Square Appointments and Vagaro differ
- Square Appointments reported 12× as many incidents as Vagaro over the last 90 days (12 vs 1).
- Vagaro fixes problems faster: 4h 37m on average, against 12h 49m for Square Appointments (2.8× quicker).
- Square Appointments's longest outage on record lasted 17h 43m (Apr 30, 2026); Vagaro's lasted 7h 9m (Feb 13, 2026).
90-day uptime
Square Appointments
Vagaro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Square Appointments incidents
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
- Degraded performanceSep 16, 2026 · resolved in 34m
Recent Vagaro incidents
- Degraded performanceSep 15, 2026 · resolved in 4h 37m
Site loading issues - Sept 15, 2026
Affected: Vagaro.com
Other salon & spa booking apps to consider
- Booker · #1 · 99.99% uptime
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
- Boulevard · #5 · 99.67% uptime
See the full most reliable salon & spa booking software ranking →